Department of Financial Services Tender by Indian Overseas Bank (GEM/2025/B/6147634)
Custom Bid for Services - Selection of Service Provider for Design, development, customization, hos
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Tender Title: Selection of Service Provider for Design, Development, Customization, Hosting, and Maintenance of Corporate Website of the Bank
Tender Reference Number: GEM/2025/B/6147634
Issuing Authority: Department of Financial Services, Ministry of Finance
In today's digital age, having a robust online presence is essential for any banking institution. The Department of Financial Services is inviting qualified vendors to submit their bids for the Selection of Service Provider for Design, Development, Customization, Hosting, and Maintenance of the Corporate Website of the Bank. This tender represents a unique opportunity for service providers specializing in website solutions to partner with a governmental entity.
Scope of Work and Objectives
The primary objective of this tender is to engage a competent service provider who can deliver comprehensive services, including but not limited to:
- Design & Development: Creating an intuitive and visually appealing website that offers a seamless user experience.
- Customization: Tailoring the website functionalities to meet the specific requirements of the bank, ensuring all services are aligned with its goals.
- Hosting Services: Providing reliable hosting solutions that ensure maximum uptime and security of the website.
- Maintenance: Offering ongoing support and maintenance services to keep the website updated and running efficiently.
Eligibility Criteria
To qualify for this tender, participants must meet specific eligibility criteria, ensuring that only capable and reliable vendors are considered. Basic eligibility requirements include proof of being a registered entity, relevant experience in website development, and compliance with industry standards.
Technical Requirements
Tech-savvy vendors must adhere to technical requirements that ensure quality is achieved. These include:
- Proficiency in web design and development technologies (HTML, CSS, JavaScript, etc.)
- Experience with content management systems (CMS).
- Knowledge of security protocols and web maintenance standards.
Financial Requirements
Bidders are required to provide financial documentation, including proof of sound financial standing to ensure that they can undertake the project and execute it successfully.
Document Submission Details
Interested parties should familiarize themselves with the submission guidelines before proposing bids. All required documents must be submitted electronically or as specified in the tender documentation.
Special Provisions
In alignment with government policy, provisions may be offered to Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging participation from diverse entities in the tender process.
Evaluation Process
Bids will undergo a standardized evaluation process to ensure fairness and transparency. Key considerations will include technical capability, past performance with similar projects, and financial health of the submitting entity.
Delivery Locations
The primary location for the services will be coordinated with the issuing authority. The service provider must be flexible and capable of providing ongoing support regardless of location.
Contact Information
For further queries related to this tender, interested bidders are encouraged to consult with the Department of Financial Services for guidance on the submission process and tender specifications.
This tender provides an exciting opportunity for vendors with the requisite skills and capabilities to engage in a significant government project. All interested parties are urged to participate and bring their expertise in website services to bolster the bank's online presence.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
11 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant experience in website design and development. Vendors must demonstrate their capability and compliance with industry standards to qualify for this tender. Ensuring that you have the necessary certifications and a history of successfully completed projects will enhance your chances of success.
The technical specifications include proficiency in modern web technologies such as HTML, CSS, and JavaScript, familiarity with content management systems, and an understanding of security protocols and maintenance standards. It is essential for bidders to outline their experiences with these technologies in their proposals to show compliance with the required standards.
The Earnest Money Deposit (EMD) is a security deposit required to ensure that bidders are committed to the tender process. The specific amount and payment instructions are typically outlined in the tender documentation. Participants must include the EMD with their submission to validate their bids.
Documents should be submitted electronically through the designated platforms as per the tender guidelines. Accepted document formats include PDF, DOCX, or other specified formats outlined in the tender documentation. Proper adherence to submission guidelines is critical for the consideration of your proposal.
MSEs often enjoy specific benefits such as exemptions from certain eligibility criteria or additional points during the evaluation process. This tender encourages participation from smaller entities, aligning with government initiatives to promote local businesses and enhance the competitiveness of MSEs in public procurement processes.
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