Department of Financial Services Tenders (GEM/2025/B/6119588)
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Armed Securi

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Tender Title: Security Manpower Service
Reference Number: GEM/2025/B/6119588
Issuing Authority/Department: Department of Financial Services, Ministry of Finance
Scope of Work and Objectives
The Security Manpower Service tender aims to procure essential manpower services, encompassing armed security for office, commercial, institutional, and residential areas. This contract seeks to provide a robust security framework that ensures the safety of assets and personnel across the designated locations. Contractors will be expected to maintain high standards of security vigilance while adhering to the established operational protocols.
Eligibility Criteria
Eligible bidders for this tender must be registered entities that comply with all relevant laws and regulations regarding security operations in India. This includes possessing valid licenses and professional certifications that endorse their capability to provide armed security staff. Furthermore, bidders should demonstrate a minimum level of experience in relevant services, ensuring reliability and expertise.
Technical Requirements
The technical specifications require the provision of well-trained armed security personnel. Bidders are expected to furnish detailed profiles of proposed personnel, inclusive of their qualifications and training. The staff must also comply with all legal prerequisites for carrying firearms, ensuring operational legality and safety. Quality assurance protocols must be maintained throughout the provision of services.
Financial Requirements
Bidders must present a financial proposal highlighting competitive pricing structures while ensuring that they meet the predefined budget allocated for this tender. Financial statements showcasing company stability and capacity to undertake long-term contracts are mandatory. This ensures that the appointed service provider can fulfill the entire contract duration without financial disruptions.
Document Submission Details
All tender documentation must be submitted electronically via the designated platform. Bidders should prepare a comprehensive proposal following the guidelines outlined in the tender document. All submissions must include necessary licenses, certifications, financial proposals, and relevant company information. It is essential to ensure that all documents are in the accepted formats and uploaded before the submission deadline.
Special Provisions
This tender contains provisions to support Micro, Small, and Medium Enterprises (MSEs) and startups, promoting inclusive participation in government projects. Qualified MSEs can receive preferential treatment in the evaluation process and may have access to dedicated support mechanisms aimed at facilitating their engagement in government tenders.
Evaluation Process
The evaluation of the bids will be conducted based on a structured assessment of both technical and financial proposals. Proposals will be measured against quality, compliance with specifications, and adherence to financial parameters. A two-step evaluation process is utilized, ensuring that only those bids that meet the technical criteria are considered for financial evaluation.
Delivery Locations
The services are required at various designated sites across multiple geographical locations. Details regarding specific sites will be provided to the successful bidder as part of the onboarding process. Contractors must demonstrate their logistical capabilities to ensure timely delivery of security personnel to all required locations.
Contact Information
While specific contact information for inquiries related to this tender may be found in the tender documentation, bidders are encouraged to utilize official communication channels established by the Department of Financial Services for any clarifications or additional information required during the bid preparation process.
This tender represents a significant opportunity for qualified service providers to engage with government entities, contributing to enhanced security infrastructures across vital sector operations.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity compliant with legal standards pertaining to security services. Bidders must possess relevant licenses and certifications, along with demonstrated experience in providing armed security personnel, which ensures adherence to operational and safety regulations.
Bidders must comply with strict technical specifications, including providing trained armed security personnel who meet legal firearm requirements. Detailed profiles and training certifications of the personnel must be included to ascertain their readiness for deployment, ensuring adherence to quality assurance protocols throughout the service duration.
An Earnest Money Deposit (EMD) is a monetary assurance required during the tendering process to demonstrate the bidder’s commitment. The specific EMD amount can vary based on the value of the tender and must be submitted in the prescribed format as part of the bid proposal.
The evaluation process includes a two-step method where technical compliance with the tender’s specifications is assessed firstly, followed by a financial evaluation of compliant bids. Only those bids meeting the technical standards will be evaluated financially, ensuring both quality and cost-effectiveness in service provision.
Yes, this tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. These categories of bidders can benefit from preferential evaluation criteria, enabling better access to government contracts and fostering inclusive competition. Additionally, compliance with “Make in India” policies is encouraged, promoting local enterprise engagement.
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