Department of Food and Public Distribution Tender by Food Corporation Of India (fci) (GEM/2025/B/6007428)
Custom Bid for Services - printer Cartridge refilling service

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Tender Title: Custom Bid for Services - Printer Cartridge Refilling Service
Reference Number: GEM/2025/B/6007428
Issuing Authority: Department of Food and Public Distribution, Ministry of Consumer Affairs Food and Public Distribution
The Printer Cartridge Refilling Service aims to provide an efficient and cost-effective solution for maintaining printer cartridges used within the department. This service is crucial for ensuring continuous operations while reducing expenses associated with purchasing new cartridges. This tender outlines the scope, eligibility criteria, and requirements for entities interested in participating.
Scope of Work and Objectives
The primary objective is to establish a framework that allows for the refilling of printer cartridges used across various departments. This entails:
- Refilling cartridges with quality ink to ensure optimal performance.
- Providing necessary maintenance and support for the cartridges.
- Offering a collection and delivery service to streamline operations.
Eligibility Criteria
To qualify for consideration in this tender, bidders must meet the following eligibility requirements:
- Be a registered business entity with valid documentation.
- Demonstrate previous experience in providing similar services.
- Compliance with applicable regulations and standards for cartridge refilling.
Technical Requirements
Bidders must adhere to the following technical specifications:
- Utilization of high-quality ink compatible with various printer models.
- Ability to provide refilling for a variety of cartridges (laser and inkjet).
- Provision of detailed service reports post-refilling.
- Maintaining standards for environmental safety in the disposal of used cartridges.
Financial Requirements
Bidders should be prepared to provide detailed financial disclosures including:
- A competitive pricing structure for the refilling service.
- Evidence of financial stability, such as profit and loss statements for the past three years.
- A breakdown of costs associated with service delivery.
Document Submission Details
Interested parties must submit the following documentation as part of their bid:
- Completed bid form as per the template provided.
- Proof of eligibility documents including registration and certifications.
- Financial statements and pricing proposals.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs), providing them with a fair opportunity to contribute to the service procured. Provisions are in place to ensure that MSEs are given preference in case of competitive bids.
Evaluation Process
Bids will be evaluated based on:
- Compliance with the scope and requirements detailed in this tender.
- Technical feasibility of proposals.
- Cost-effectiveness and overall value for money.
Delivery Locations
Service will be rendered at various department offices as specified by the issuing authority. Bidders must consider logistical aspects to ensure timely delivery and service efficiency.
Contact Information
For any queries or further clarifications, bidders will be provided with the relevant contact person within the Department of Food and Public Distribution upon the release of detailed tender documentation.
This comprehensive approach ensures a structured and efficient bidding process for all entities interested in providing printer cartridge refilling services.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a registered entity with valid documentation and demonstrating previous experience in providing similar refilling services. Compliance with applicable regulations and standards is also mandatory to ensure that all bids meet the necessary legal and operational criteria.
The technical specifications require bidders to use high-quality ink compatible with various printer models alongside the provision for refilling both laser and inkjet cartridges. It is essential to provide service reports and ensure environmental safety standards are upheld during the disposal of used cartridges.
The Earnest Money Deposit (EMD) serves as an assurance of the bidder’s commitment and is typically a percentage of the contract value. Additionally, successful bidders may need to submit a performance security deposit, which often would be equivalent to a specific percentage of the total bid amount, ensuring compliance and quality of service throughout the contract duration.
Bids should be submitted through the designated online portal as outlined in the tender documentation. The timeline includes submission of bids by the specified deadline, followed by a review phase where the bids will be evaluated. Notifications regarding the results will be communicated to all bidders post-evaluation.
Micro, Small, and Medium Enterprises (MSEs) are provided with special provisions to enhance their participation in this tender. This includes a preferential consideration during the evaluation process and potential financial benefits that may streamline their ability to compete effectively against larger entities. Compliance with ‘Make in India’ policies and local procurement rules will further support the growth of these enterprises.
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