Tender Title: Customized AMC/CMC for Pre-owned Products - Repair and Calibration of Digital Moisture Meter

Reference Number: GEM/2025/B/6166113

Issuing Authority/Department:
Ministry of Consumer Affairs, Food and Public Distribution, Department of Food and Public Distribution

Scope of Work and Objectives

The purpose of this tender is to establish an Annual Maintenance Contract (AMC) for the repair and calibration of digital moisture meters used in various applications. The objective is to ensure that the equipment remains functional and calibrated as per industry standards, thereby enhancing the accuracy of moisture measurement in food and grain products. The successful bidder will provide comprehensive maintenance services that include routine checks, repairs, and necessary calibrations to ensure optimal performance.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility criteria:

• Be a registered entity with the necessary certifications to provide maintenance and calibration services.
• Have prior experience in handling digital moisture meters or similar equipment.
• Possess adequate technical capabilities and resources to perform the required services.

Technical Requirements

Bidders must adhere to the following technical requirements:

• Ability to conduct both repair and calibration of the digital moisture meters according to the manufacturer's specifications.
• Possession of relevant tools and equipment necessary for effective maintenance.
• Availability of trained technical staff to ensure quality service delivery.

Financial Requirements

Bidders should include a detailed financial proposal outlining the costs associated with the AMC. It must specify:

• Rates for different types of services provided.
• Any additional charges that may apply beyond the standard maintenance.

Document Submission Details

All tender documents must be submitted electronically through the designated e-procurement platform following the guidelines. Bidders should ensure that all documents are complete and compliant with the stipulated requirements to avoid disqualification.

Special Provisions

This tender includes provisions for Micro, Small, and Medium Enterprises (MSEs), allowing them to participate with certain benefits. Startups are also encouraged to apply, and both categories will receive consideration during the evaluation process.

Evaluation Process

The evaluation will be based on technical compliance, overall cost, and the ability to meet delivery timelines. Bidders must demonstrate their capability in maintaining and calibrating the moisture meters effectively. The criteria will focus on the quality of service, previous experiences, and pricing strategy.

Delivery Locations

The services must be provided at specified locations as determined by the Department of Food and Public Distribution. Bidders should account for these locations in their proposals to ensure efficient service delivery.

Contact Information

For any inquiries related to this tender, bidders can contact the Department of Food and Public Distribution directly through official communication channels provided in the tender documentation.

Bidders are encouraged to carefully review all documentation and prepare proposals that meet all specified requirements to enhance their chances of a successful bid.