Department of Health and Family Welfare Tenders (GEM/2025/B/6093467)
Operation And Maintenance Of Lifts (Elevators) - Complete System
Tender Timeline
Tender Title: Operation And Maintenance Of Lifts (Elevators) - Complete System
Tender Reference Number: GEM/2025/B/6093467
Issuing Authority/Department: Department of Health and Family Welfare, Ministry of Health and Family Welfare
The Operation And Maintenance Of Lifts (Elevators) - Complete System tender focuses on procuring comprehensive services for the operation, maintenance, and management of elevator systems within health facilities. The objective of this tender is to ensure that the elevators are functioning optimally, ensuring safety, reliability, and efficiency in service delivery, which is pivotal for patient and staff mobility.
Scope of Work and Objectives
The successful bidder will be responsible for:
- Regular operation and maintenance of elevators to minimize downtime.
- Comprehensive inspection of elevator systems to comply with safety standards.
- Timely repairs and replacements of any malfunctioning components.
- Maintaining records of service calls, inspections, and repairs.
- Providing emergency support for elevator malfunction, ensuring quick vehicle response.
- Training staff on emergency procedures related to elevator operations.
Eligibility Criteria
To participate in this tender, bidders must fulfill the following eligibility requirements:
- Must be a registered entity with experience in elevator maintenance.
- Must possess the necessary licenses and certifications to perform elevator maintenance.
- Experience in similar contracts over the last three years will be preferred.
Technical Requirements
Bidders must demonstrate expertise in the following areas:
- Knowledge of elevator operational and safety standards.
- Capability for advanced troubleshooting and repairs.
- Expertise in scheduling preventive maintenance checks.
- Proficiency in emergency elevator operations and safety protocols.
Financial Requirements
Bidders must provide:
- A valid Financial solvency certificate.
- Previous financial statements including balance sheets from the last three financial years.
- Proof of insurance covering all operational aspects.
Document Submission Details
All required documents must be submitted electronically via the designated portal before the submission deadline. The following documents must be included:
- Bid proposal.
- Technical and financial documentation.
- Certificates of eligibility and expertise.
Special Provisions
This tender recognizes the contributions of Micro, Small, and Medium Enterprises (MSE) and startups. Bidders classified as MSEs may be eligible for certain benefits, including relaxation of eligibility criteria and favorable financial terms.
Evaluation Process
Bids will be evaluated based on:
- Compliance with technical requirements.
- The strength of the financial proposal.
- Previous experience and capability grading based on submitted documentation.
Delivery Locations
Services will primarily be required in various health facilities designated by the Department of Health and Family Welfare across the region.
Contact Information
For any inquiries regarding the tender, please refer to the official contact channels provided in the tender documentation. Ensure all communications adhere to the formal protocols outlined.
This tender highlights the need for skilled service providers with a focus on quality, accountability, and operational excellence in elevator management.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
Similar Tenders
Frequently Asked Questions
The eligibility requirements include being a registered entity with a track record in elevator maintenance services. Bidders must hold the necessary licenses and certifications that authorize them to operate and maintain elevator systems. Additionally, firms should ideally have experience in similar contracts over the past three years.
To meet the requirements for this tender, a bidder must provide certain certificates. These include a valid business registration certificate, licenses for elevator operation and maintenance, health and safety compliance certifications, and relevant industry certifications that demonstrate the firm’s capability and credibility in this sector.
The registration process for submitting a bid involves completing the online registration on the designated tender portal. Bidders must create an account and provide the necessary business information. After registration, firms will be able to access the tender documents and submit their bids online before the deadline.
The payment terms as stipulated in this tender typically involve phased payments correlated to service milestones and satisfactory completion of maintenance tasks. Payments might also be contingent upon receipt of performance security proofs or compliance with specific service delivery benchmarks.
This tender includes provisions for Micro, Small, and Medium Enterprises (MSEs) that facilitate their participation. Benefits may include relaxed qualifications, special price preferences, and support in terms of securing necessary documentation, thereby promoting inclusive participation from diverse business entities within the tendering process.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders