Department of Health and Family Welfare Tender by Food Safety And Standards Authority Of India (GEM/2025/B/6083376)
Recorder,Camera,Joystick,Display,Network Switch,Decoder,Mount,Services

Tender Timeline
Tender Title: Video Conferencing System
Tender Reference Number: GEM/2025/B/6083376
The Video Conferencing System tender, issued by the Department of Health and Family Welfare under the Ministry of Health and Family Welfare, aims to facilitate advanced communication solutions for the healthcare sector through the procurement of high-quality video conferencing hardware and software. This initiative intends to enhance connectivity among healthcare providers, ensuring effective distance communication and collaboration.
Scope of Work and Objectives
The main objectives include the procurement of various equipment such as recorders, cameras, joysticks, displays, network switches, decoders, and mounting systems that are essential for establishing a cohesive video conferencing infrastructure. The successful bidder will be responsible for supplying the complete system, including installation and support services, to ensure optimal functionality of the video conferencing solution across multiple health facilities.
Eligibility Criteria
Eligible bidders must be registered entities engaged in the supply of similar technological solutions. Companies must demonstrate their capability through previous experience in dealing with video conferencing solutions, backed by necessary certifications and business registrations.
Technical Requirements
All submitted solutions must meet specific technical specifications as outlined by the issuing authority. This includes adherence to quality standards and compliance with industry benchmarks for audio and video performance. Detailed technical specifications will be available within the tender documentation upon request.
Financial Requirements
Bidders are required to submit a comprehensive financial proposal outlining the costs associated with the videos conferencing systems, including all equipment, services, and any additional charges. The financial capacity of bidders may also be evaluated as part of the selection process.
Document Submission Details
Submissions must include all relevant documentation such as eligibility proof, technical specifications, compliance certifications, and financial proposals. All documents should be prepared in a professional format and submitted electronically via the designated online portal or email, as specified in the tender guidelines.
Special Provisions
There are special provisions for Micro, Small, and Medium Enterprises (MSE), encouraging their participation in the tender process. Startups may also benefit from certain concessions aimed at fostering innovation and competitive pricing.
Evaluation Process
The evaluation of bids will be thorough, focusing on both technical and financial aspects. Proposals will be measured against predetermined criteria, and compliance with quality standards will be paramount in the assessment process. Bids that fail to meet the stipulated technical specifications will not be considered for further evaluation.
Delivery Locations
Successful bidders will be required to deliver the video conferencing systems to designated healthcare facilities across the specified geographic regions, as stated in the tender documents.
Contact Information
For any queries, bidders can reach out to the designated contact points provided in the tender notice. It's advisable to check the official tender portal for the correct contact details and any updates or clarifications related to the tender.
Conclusion
This Video Conferencing System tender is a significant opportunity for companies specializing in advanced communication technology to partner with the government in enhancing healthcare services. Bidders are encouraged to review all tender documents thoroughly to ensure comprehensive compliance with requirements.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity in the technological solutions domain. To qualify, bidders must show previous experience with video conferencing solutions, provide necessary certifications, and demonstrate compliance with industry standards.
Bidders must ensure that their product offerings comply with the technical specifications outlined in the tender documents. This includes quality standards for audio and video clarity, as well as operational reliability under varying conditions.
The Earnest Money Deposit (EMD) details will be specified in the tender documentation. Bidders are advised to include the EMD as part of their financial proposal to confirm commitment and seriousness in their application for the Video Conferencing System tender.
Documents must be submitted electronically via the designated online portal. Bidders should format all required paperwork properly and adhere to submission guidelines outlined in the tender notice to ensure their proposals are considered.
Yes, the tender includes specific provisions that benefit Micro, Small, and Medium Enterprises (MSEs). These provisions aim to promote inclusivity and ensure competitive participation from smaller businesses in the procurement process for the Video Conferencing System.
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