Department of Health and Family Welfare Tender by All India Institute Of Medical Sciences (aiims) (GEM/2025/B/6149232)
Facility Management Services - LumpSum Based - Healthcare; Collapsible Shutter Fitment Work in Host

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Overview
The tender titled Facility Management Services - Lump Sum Based - Healthcare; Collapsible Shutter Fitment Work in Hostels (UG Boys, PG Boys, PG Girls, PG Married) at AIIMS Gorakhpur is issued by the Department of Health and Family Welfare under the Ministry of Health and Family Welfare. This tender invites bids from eligible service providers to deliver comprehensive facility management services, including the fitment of collapsible shutters, as well as the supply of necessary consumables included within the contract cost.
Scope of Work and Objectives
The primary objective of this tender is to ensure the provision of high-quality facility management services that cater to the healthcare sector within the context of AIIMS Gorakhpur. The scope of work will involve:
- Installation of collapsible shutters in the hostels.
- Provision of diverse consumables by the service provider.
- Continuity and reliability in maintaining the standards of healthcare facilities associated with the hostels for students.
Eligibility Criteria
To be eligible to participate in this tender, bidders must meet specific qualifications including:
- Registration as a legal entity with relevant authorities.
- Prior experience in providing facility management services, preferably in healthcare settings.
- Compliance with standards set forth by the Ministry of Health and Family Welfare.
Technical Requirements
Bidders are expected to provide technical documentation that aligns with the following criteria:
- Detailed plan for the execution of facility management services.
- References from past projects demonstrating experience in similar work.
- Certifications confirming compliance with industry protocols and standards.
Financial Requirements
Bid documents must include detailed financial information such as:
- A breakdown of costs associated with the services provided.
- Compliance with pricing guidelines specific to government tenders.
- Financial stability documentation to underscore the bidder’s capability to perform the contract.
Document Submission Details
All submissions must be made in prescribed formats and include:
- A detailed technical proposal addressing the tender specifications.
- A financial proposal outlining all costs.
- Supportive documents as evidence for eligibility requirements and financial stability.
Special Provisions
This tender includes special considerations intended to promote Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible bidders may qualify for benefits that enhance their participation.
Evaluation Process
The evaluation of bids will follow a structured process that:
- Assesses both technical and financial proposals separately.
- Utilizes criteria aligned with the objectives of the Department of Health and Family Welfare.
- Ensures transparency and fairness in the selection of service providers.
Delivery Locations
Services will be primarily delivered at the premises of AIIMS Gorakhpur, with provisions for additional locations as required.
Contact Information
For any clarifications regarding the tender, potential bidders may refer to the official contact channels provided by the Department of Health and Family Welfare.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant regulatory bodies, demonstrating prior experience in providing facility management services particularly in the healthcare domain, and adherence to compliance standards required by the Ministry of Health and Family Welfare.
Bidders must provide relevant certifications that validate their compliance with local health and safety standards, copies of business registration, and, if applicable, certifications that confirm engagement in MSE or startup programs to qualify for additional benefits.
The registration process involves submitting an online application through the designated tender portal, where bidders must provide necessary documents to prove their eligibility and experience in the field of facility management within the healthcare sector.
Accepted document formats generally include PDF for proposals, Excel for financial breakdowns, and Word documents for supporting evidence and project references. Bidders are advised to check specific submission guidelines provided in the tender documentation for any additional requirements.
The performance security typically amounts to a percentage of the contract value and must be in the form of a bank guarantee. Payment terms are often milestone-based; bidders should refer to the tender documents to understand the specifics and conditions of payment as stipulated by the Department of Health and Family Welfare.
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