Department of Health and Family Welfare Tender by Central Drugs Standard Control Organization (cdsco) Online Application For Licensing (GEM/2025/B/6124128)
Custom Bid for Services - Annual Rate Catering Service

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Tender Title and Reference Number
Tender Title: Annual Rate Catering Service
Reference Number: GEM/2025/B/6124128
Issuing Authority/Department
This tender is issued by the Department of Health and Family Welfare, under the Ministry of Health and Family Welfare.
Scope of Work and Objectives
The primary objective of this tender is to procure Annual Rate Catering Services. The awarded contractor is expected to supply comprehensive catering services that meet the nutritional and dietary needs of the staff and guests adhering to high-quality standards. This includes planning menus, providing food preparation, and delivering meals in a timely manner. The service should cater to various dietary requirements and ensure all meals reflect best practices in hygiene and nutrition.
Eligibility Criteria
To be eligible for this tender, bidders must be registered entities capable of providing catering services. They must demonstrate relevant experience in delivering large-scale catering and possess a strong track record of compliance with health and safety regulations.
Technical Requirements
Bidders must meet specific technical requirements which include:
- Certification in food safety and hygiene.
- Capability to accommodate special dietary needs.
- A robust quality control process for food preparation and service.
- Compliance with all relevant health regulations applicable to catering services.
Financial Requirements
Bidders are required to provide a detailed breakdown of financial proposals in accordance with the specifications laid out in the tender document. This should include a comprehensive pricing structure for various meal options, including vegetarian and non-vegetarian dishes.
Document Submission Details
All proposals must be submitted electronically through the GEM platform in specified formats, ensuring that all documents are complete and comply with the requirements set forth in the tender documentation. Bidders should also ensure that all required certificates and records are included in their submission.
Special Provisions
- Provisions for Micro, Small, and Medium Enterprises (MSEs) and startups may be available. Bidders are encouraged to review the applicable guidelines in relation to preferential treatment in evaluation.
Evaluation Process
The selection will involve a thorough evaluation process based on the submitted proposals. The criteria for evaluation will include compliance with eligibility requirements, technical expertise, financial viability, and overall proposal viability. This structured approach ensures that the most competent bidders are chosen for the project.
Delivery Locations
Catering services will be required at various designated locations as specified within the tender documentation. Bidders must confirm their ability to provide services at multiple venues.
Contact Information
While specific contact details were not disclosed, inquiries related to this tender should be directed to the designated official email for the Department of Health and Family Welfare. Bidders may reach out to the official communication channels for clarifications.
This tender for Annual Rate Catering Service presents an excellent opportunity for eligible vendors in the catering sector, encouraging submission of well-prepared proposals that meet the outlined requirements.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, capable of providing high-quality catering services. Bidders must have prior experience in large-scale catering operations and must comply with food safety regulations. Strong financial stability and a reputation for reliability in fulfilling contracts are also essential criteria.
Bidders must possess certifications in areas of food safety and hygiene. Compliance with the applicable health and safety regulations is mandatory. Furthermore, experience in meeting diverse dietary requirements and delivering under stringent quality standards is essential in the assessment process.
Proposals must be submitted electronically via the GEM platform, adhering to the required document formats outlined in the tender details. Bidders must ensure that all necessary documentation, including safety certifications and financial details, are included in their submission to avoid disqualification during evaluation.
Yes, there are special provisions in place for Micro, Small, and Medium Enterprises (MSEs) and startups. Such enterprises may benefit from preferential treatment during the evaluation process, enhancing their chances of successful bid acceptance. Bidders are advised to refer to the relevant guidelines for more details.
Payment terms for the catering service contract will typically be outlined in the final agreement. Bidders should provide a comprehensive pricing structure in their proposal. The terms might include conditions for advance payments, payment milestones based on service delivery, and other factors as deemed necessary by the procurement authority.
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