Tender Title: Supply and Installation of Audio Visual Systems
Tender Reference Number: GEM/2025/B/6133552
Issuing Authority/Department: Department of Health and Family Welfare, Ministry of Health and Family Welfare
The Department of Health and Family Welfare is soliciting bids for the Supply and Installation of Audio Visual Systems. This tender is aimed at enhancing communication and engagement through state-of-the-art audiovisual equipment, which will be implemented in various facilities managed by the Ministry of Health and Family Welfare.
Scope of Work and Objectives
The scope of work includes, but is not limited to:
- Delivery and installation of comprehensive audio-visual systems.
- Ensuring the systems meet the operational needs of healthcare facilities.
- Providing training to staff for effective utilization of the installed systems.
- Offering maintenance and support services post-installation to ensure optimal functionality.
The primary objectives are to:
- Improve the quality of communication in healthcare settings.
- Ensure seamless integration of technology in health management and training sessions.
Eligibility Criteria
Interested bidders must fulfill specific eligibility requirements:
- Be a registered entity with the appropriate licenses to operate in the audio-visual systems sector.
- Have prior experience in supplying and installing audiovisual systems in institutional environments.
- Provide relevant certifications demonstrating compliance with industry standards.
- Commit to product quality and performance standards required by the Department of Health and Family Welfare.
Technical Requirements
Bidders must comply with the following technical specifications:
- Equipment should comply with national and international quality standards.
- Systems should include high-definition screens, audio equipment, and integrated video conferencing capabilities.
- Comprehensive documentation on equipment specifications, including warranty details.
Financial Requirements
Bidders must present a detailed financial proposal that includes:
- A clear breakdown of costs associated with the supply and installation of the audio-visual systems.
- Proof of financial capability to execute the project as per the submitted bid.
- Acceptance of payment terms as specified by the Ministry of Health and Family Welfare.
Document Submission Details
Prospective bidders are required to submit their proposals electronically through the designated online portal. All documents must be in PDF format to ensure consistency and easy accessibility. Additional instructions regarding submission guidelines may apply and must be thoroughly reviewed.
Special Provisions
This tender is open to all registered bidders, with special provisions for Micro, Small and Medium Enterprises (MSEs) and Startups. Eligible entities may enjoy specific concessions during the evaluation process, promoting inclusivity and enhancing competition within the tendering process.
Evaluation Process
The evaluation process will be transparent and meticulous:
- Technical proposals will be assessed based on compliance with the outlined specifications.
- Financial proposals will be evaluated based on value for money and the total cost of ownership.
- Preference may be given to bids that propose innovative solutions compliant with the objectives of the Department of Health and Family Welfare.
Delivery Locations
The installation of audio-visual systems will be required in specified locations, which will be communicated upon successful bid selection.
Contact Information
For any queries regarding this tender, bidders are encouraged to reach out through the official communication channels provided on the bidding platform.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the necessary licenses in the audio-visual systems sector. Bidders should have prior experience in similar projects and may need to provide relevant certifications that validate their capability to meet the expectations of the Department of Health and Family Welfare. Additionally, vendors should demonstrate a commitment to maintaining industry-standard quality.
Bidders are required to possess relevant certificates that can authenticate their capability in supplying and installing audio-visual systems. These may include ISO certifications or other quality assurance documents that endorse the bidder’s ability to deliver high-standard equipment and services which comply with the Department of Health and Family Welfare’s guidelines.
To participate in this tender, bidders must complete a registration process on the official bidding portal. This typically involves submitting required documents, including business registration details, technical qualifications, and financial statements indicating capacity to meet contract obligations. Following registration, bidders can access the tender documents and submit proposals within the specified formats.
Payment terms will be outlined in detail in the tender documents. Typically, a percentage of the total cost is paid upfront upon contract signing, with the balance being payable upon successful installation and meeting performance criteria. All payment processes will adhere to the financial requirements established by the Department of Health and Family Welfare.
Yes, the Department of Health and Family Welfare has outlined special provisions that benefit Micro, Small, and Medium Enterprises (MSEs) and Startups in this bidding process. Eligible entities may receive concessions and support aimed at fostering their participation in the tendering process, thus promoting a diverse bidding environment and enhancing potential opportunities for smaller businesses.
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