Department of Health and Family Welfare Tender by Hll Infra Tech Services Limited (GEM/2025/B/6142255)
Desktop1,Desktop2,Mouse,Pad,Flat Panel

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Tender Title: Supply and Installation of IT Equipment
Reference Number: GEM/2025/B/6142255
Issuing Authority/Department: Department of Health and Family Welfare, Ministry of Health and Family Welfare
The scope of work encompasses the supply and installation of IT equipment, including desktops, mice, mouse pads, and flat panels. The objective of this tender is to enhance information technology infrastructure within the healthcare sector, facilitating improved service delivery and operational efficiency.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet the following eligibility criteria:
- Be a registered entity with the appropriate licenses and certifications to operate within the healthcare industry.
- Experience in supplying and installing IT equipment, preferably in government or healthcare settings.
- Compliance with the applicable regulations and standards for IT equipment.
Technical Requirements
Bidders are required to demonstrate adherence to specific technical requirements, which may include but are not limited to:
- Proven specifications for all equipment being supplied.
- Compliance with national and international safety and quality standards.
- Testing and installation processes that ensure operational functionality.
Financial Requirements
Financial requirements include:
- Submission of a detailed bid proposal outlining pricing per item, total costs, and applicable taxes.
- Demonstration of financial viability through bank statements or financial audits for the past three years.
Document Submission Details
All documents must be submitted in accordance with the specified format through the e-procurement portal. This includes:
- Technical proposals, financial proposals, and supporting documents as specified in the tender invitation.
- Ensuring submissions adhere to the required document formats to avoid disqualification.
Special Provisions
This tender promotes inclusivity by providing specific benefits for Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible bidders can avail of support in the procurement process, possibly resulting in increased opportunities within the government sector.
Evaluation Process
The evaluation process will be conducted based on predefined criteria that include technical proficiency, financial viability, and compliance with the tender requirements. The proposals will be reviewed in a standardized format to ensure transparency and fairness.
Delivery Locations
The delivery of all IT equipment should occur across designated healthcare facilities as outlined in the official tender documentation. Bidders must be capable of fulfilling orders at locations specified by the Ministry of Health and Family Welfare.
Contact Information
For further inquiries regarding the tender, bidders may refer to the official contact details provided in the tender documentation. It is advisable to reach out directly with relevant questions to ensure clarity in submission and participation.
This tender represents a critical action towards enhancing the digital capabilities of healthcare services. Entities that are eligible and interested in participating are encouraged to prepare their bids meticulously to leverage this opportunity for impactful collaboration with government health initiatives.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the relevant government licenses, demonstrating prior experience in supplying IT equipment for healthcare environments, and ensuring compliance with applicable regulations and standards. Companies must also showcase their operational credentials to confirm their capability to fulfill the requirements specified in the tender.
Bidders must include several vital certificates in their bid submissions, which generally include a valid business registration certificate, tax compliance certificate, product quality certifications, and any other relevant accreditation that reflects their standing within the industry. It is essential that all submissions are complete and meet the stipulated compliance expectations to avoid rejection.
Documents must be submitted electronically through the designated e-procurement portal. Accepted document formats typically include PDF for submissions and Excel for financial details. Bidders should ensure that all documentation is completed correctly and uploaded within the specified timeframe to guarantee acceptance.
Bidders need to provide an Earnest Money Deposit (EMD), typically a percentage of the bid amount, to secure their application. Payments will be processed upon successful completion of the work as per agreed terms. Additionally, a performance security guarantee may be required to ensure compliance with the contract obligations.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) and startups within this tender framework. MSEs may receive advantages in terms of bid evaluation and opportunities tailored to support their growth, ensuring they have a fair chance to compete in government procurement projects and enhance their business profiles within the sector.
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