Tender Timeline
Tender Title: Annual Maintenance Service for Air Conditioners
Reference Number: GEM/2025/B/6132284
Issuing Authority: Department of Health and Family Welfare, Ministry of Health and Family Welfare
The Annual Maintenance Service for Air Conditioners tender aims to solicit qualified bidders for the provision of comprehensive maintenance services for the air conditioning systems across various facilities designated by the Ministry of Health and Family Welfare. The objective is to ensure optimal operational efficiency and functionality of air conditioning units through routine inspection, preventive maintenance, and necessary repair services.
Scope of Work and Objectives
The scope encompasses full maintenance services for approximately 33 air conditioning units. The awarded contractor will be responsible for executing planned and proactive maintenance tasks to minimize damage and maximize the lifespan of the air conditioning systems. This includes cleaning, servicing, and repairs as necessary.
Eligibility Criteria
Eligible bidders must meet the following requirements:
- Be a registered legal entity capable of providing maintenance services across all specified locations.
- Demonstrate prior experience in handling similar maintenance contracts in a timely and efficient manner.
- Hold relevant certifications and licenses that qualify them to operate in this sector.
Technical Requirements
The tender stipulates several technical requirements, including but not limited to:
- Use of OEM or approved parts during maintenance.
- Adherence to safety and operational standards as established by the relevant governing bodies.
- Maintenance personnel should be certified and possess adequate training.
Financial Requirements
Bidders must offer a competitive pricing structure while ensuring the service does not compromise quality. Specific financial constraints may apply based on sector trends and budget allocations set by the Department of Health and Family Welfare.
Document Submission Details
All bids must be submitted electronically through the prescribed platform. Detailed documentation including certificates of eligibility, proposed maintenance plans, and technical specifications should be included with the submission.
Special Provisions
There are considerable benefits for Micro, Small, and Medium Enterprises (MSEs), as well as provisions focused on startups. These initiatives aim to promote local businesses while ensuring quality service delivery.
Evaluation Process
The evaluation process is comprehensive and will be based on:
- Compliance with technical and financial requirements.
- Overall cost-effectiveness.
- Prior experience and past performance metrics.
Delivery Locations
Services will be required at various locations as identified by the Department. Successful bidders may need to engage in flexible scheduling to manage these locations efficiently.
Contact Information
For inquiries related to GEM/2025/B/6132284, interested parties should directly reach out to the Department of Health and Family Welfare for any clarification or further information.
This tender presents an excellent opportunity for companies specializing in HVAC maintenance services to participate in a crucial sector supporting public health infrastructure.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered legal entity with prior experience in handling similar maintenance contracts. Bidders must demonstrate capability through valid certificates and licenses enabling them to operate in this sector efficiently.
Participants must provide proof of licensed operations, relevant training certifications for maintenance personnel, and any additional industry-specific standards that apply. These certificates assure the issuing authority of the bidder’s qualifications and maintenance competence.
Registration typically involves submitting the required documentation through the designated electronic portal. Bidders should carefully ensure that all necessary compliance documents, including technical specifications and past project references, are ready for submission.
Compliance requirements mandate adherence to operational safety standards and guidelines established by the relevant authorities. This includes ensuring all maintenance practices utilize certified parts and trained staff to uphold quality throughout the contract duration.
The tender includes beneficial provisions for Micro, Small, and Medium Enterprises (MSEs), aiming to promote local businesses within the tendering process. MSEs may receive preferential treatment during evaluations, significantly enhancing their ability to compete effectively.
This comprehensive overview aims to provide potential bidders with critical insights into the tendering process and requirements while maximizing clarity regarding submission and qualification criteria.
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