Department of Health and Family Welfare Tender by All India Institute Of Medical Sciences (aiims) (GEM/2025/B/6141415)

Tender Title: Facility Management Services
Reference Number: GEM/2025/B/6141415
Issuing Authority/Department: Department of Health and Family Welfare, Ministry of Health and Family Welfare

Overview

The tender for Facility Management Services aims to procure comprehensive service management for the healthcare facilities under the Department of Health and Family Welfare. This mission is pivotal for ensuring that operations remain uninterrupted and meet health standards while enhancing the patient experience at healthcare establishments. The primary objective of this tender is to solicit bids from qualified service providers who can deliver effective management services, including mechanical works, aluminum partition installations, and necessary consumables as part of the contract.

Scope of Work and Objectives

The scope of work encompasses a range of tasks required for operational management within the healthcare facilities. Key objectives include:

• Provision of Facility Management Services on a LumpSum Basis, specifically focusing on hospitality management.
• Operational and maintenance (O&M) of mechanical systems within the facilities.
• Installation and management of aluminum partition work.
• Supply and management of consumables, included in total contract costs.

The service providers are expected to maintain compliance with established health standards while ensuring timely and efficient delivery of services.

Eligibility Criteria

To qualify for this tender, bidders must meet certain eligibility requirements, which include being a registered entity with valid certifications relevant to facility management services. Potential bidders should possess proven experience in the healthcare sector and be able to demonstrate successful execution of similar contracts.

Technical Requirements

Bidders will need to adhere to specific technical requirements which may include:

• Relevant certifications and licenses for facility management.
• Evidence of prior experience in managing facilities similar to healthcare settings.
• Compliance with health and safety regulations within operational processes.

Financial Requirements

Bidders are also required to submit financial documentation that reflects their ability to provide the required services. The financial tender should:

• Outline pricing structures and include all necessary costs associated with delivering the proposed services, including consumables.

Document Submission Details

Potential bidders must ensure their submissions are comprehensive and in compliance with all requested documentation as laid out in the tender guidance. Submissions must be completed electronically and sent to the designated department for review.

Special Provisions

This tender may contain provisions designed to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions may include favorable terms, reduced application requirements, or mentorship for new entrants in the healthcare facility management sector.

Evaluation Process

The bids will undergo an extensive evaluation process where a committee will assess submitted proposals based on technical proficiency, financial capability, and overall value offered. All bids will be evaluated in a transparent manner, ensuring that the best proposals are selected based on merit.

Delivery Locations

Services will be conducted across various healthcare facilities operated by the Department of Health and Family Welfare. Specific details regarding locations shall be shared once the awarding of the contract takes place.

Contact Information

For further inquiries regarding this tender, interested bidders are encouraged to refer to the official communication channels of the Department of Health and Family Welfare. This ensures that all potential questions or clarifications are addressed by the appropriate representatives involved in the tender process.