Tender Timeline
Tender Title: Security Manpower Service
Tender Reference Number: GEM/2025/B/6140513
Issuing Authority/Department: Department of Health and Family Welfare, Ministry of Health and Family Welfare
Scope of Work and Objectives
The scope of work for this tender focuses on providing Security Manpower Services for various office, commercial, institutional, and residential facilities. The objective is to ensure enhanced security through the deployment of unarmed security guards who will monitor and protect the premises, manage access points, and ensure a safe environment for staff and visitors. This service will encompass 16 key locations as determined by the tender requirements.
Eligibility Criteria
To participate in this tender, bidders must meet certain eligibility requirements which include being a registered business entity, possessing relevant experience in providing security services, and fulfilling all legal and regulatory obligations. Entities must demonstrate a solid track record of reliable performance in security operations.
Technical Requirements
The technical requirements stipulate that all security personnel must be adequately trained, vetted, and certified to operate in a professional capacity. Bidders must ensure that their personnel are equipped with the necessary skills and adhere to industry best practices in security management.
Financial Requirements
Bidders are required to submit a detailed financial proposal that outlines the costing for services rendered, covering manpower wages, equipment, and administrative overheads. Each proposal must be competitive, ensuring value for money while meeting the quality expectations set out in the tender documentation.
Document Submission Details
All submissions must be made electronically through the designated online platform, ensuring compliance with tender protocols. The submission must include technical proposals, financial bids, and all relevant certifications. Furthermore, bids should be in acceptable formats as specified in the tender.
Special Provisions
This tender includes special provisions to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These entities may benefit from relaxed eligibility standards and potential financial incentives aimed at enhancing their competitive edge.
Evaluation Process
The evaluation process will involve both technical and financial assessments. Bids will be evaluated based on their compliance with the required specifications, price competitiveness, and the overall capability to deliver the expected services. The evaluation committee will contact shortlisted candidates for further discussions or clarifications if necessary.
Delivery Locations
The security services will need to be provided across designated delivery locations throughout the jurisdiction of the Department of Health and Family Welfare, particularly focusing on facilities specified in the tender documents.
Contact Information
For further inquiries regarding this tender, please refer to the official communication channels of the Department of Health and Family Welfare.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant experience in providing security services, compliance with legal regulations, and having a proven track record of reliable operations in similar sectors. Bidders need to furnish necessary documents proving their expertise and conformity to these standards.
Bidders must provide various certificates, such as business registration documents, proof of relevant experience, statutory compliance certificates, and any industry-specific certifications that validate the capability to provide security services. These documents affirm eligibility and operational competence.
To ensure compliance during the registration process, applicants must closely follow the guidelines specified in the tender document. This includes proper submission of all required documents in the mandated format, adherence to deadlines, and thorough documentation to support their capability for fulfilling the tender requirements.
The technical specifications require that all security personnel be trained, well-vetted, and certified in unarmed security practices. Quality standards must align with best practices in the security industry, focusing on professionalism, customer service, and knowledge of emergency protocols. Compliance with these specifications will be critical for successful evaluation.
The payment terms as outlined generally require that payments be made upon successful completion of service phases, with potential provisions for performance security deposits. Successful bidders will need to provide details of their payment expectations in their proposals, ensuring clarity in terms of service delivery and payment schedules.
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