Department of Health and Family Welfare Tender by All India Institute Of Medical Sciences (aiims) (847bb38b)

Security Manpower Service (Version 2.0) - Healthcare; Senior Security Supervisor,Security Manpower

Service
Qty:NaN
EMD: ₹35.0 Lakh
EST Bid: ₹7.2 Crore

Tender Timeline

Tender Issue
May 15, 2025 at 5:57 PM

Tender Title: Security Manpower Service

Reference Number: 847bb38b

Issuing Authority/Department: Department of Health and Family Welfare, Ministry of Health and Family Welfare

The Security Manpower Service tender, identified by reference number 847bb38b, is initiated by the Department of Health and Family Welfare to procure comprehensive security services that cater specifically to healthcare facilities. The objective of this tender is to ensure robust security measures are in place across various healthcare facilities to safeguard assets, personnel, and patients.

Scope of Work and Objectives

The successful bidder will be responsible for deploying security personnel including Senior Security Supervisors, Security Supervisors, Unarmed Security Guards, Fire Guards, and CCTV Operators. The total quantity of personnel required is 253, ensuring extensive coverage and protection within healthcare environments.

The key objectives include:

  • Assuring the safety and security of all staff, patients, and visitors within healthcare premises.
  • Protecting hospital assets and property from theft, vandalism, and any potential hazards.
  • Maintaining orderliness and implementing protocols to handle emergencies.
  • Monitoring surveillance systems and ensuring that safety regulations are strictly adhered to.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility requirements:

  • Must be a registered entity with the relevant government authorities.
  • Experience in providing security manpower services, particularly in the healthcare sector.
  • Adequate financial and operational capability to undertake the contract.
  • Compliance with all relevant statutory and regulatory guidelines.

Technical Requirements

Bidders are required to demonstrate the following technical capabilities:

  • Provision of trained personnel equipped to handle security duties in a healthcare environment.
  • Experience in managing security services with specific attention to healthcare protocols and patient privacy.
  • Adequate infrastructure to support the deployment and management of security personnel.

Financial Requirements

Prospective bidders must show:

  • Proof of financial stability and capability to fulfill the contract.
  • Submission of bid assurances, including an Earnest Money Deposit (EMD).
  • Capability to provide competitive pricing while maintaining quality service.

Document Submission Details

Bidders should ensure the following documents are submitted:

  • Bid submission forms.
  • Company registration documents.
  • Experience certificates from previous contracts in the healthcare security domain.
  • Financial statements and proof of EMD.

It is important to adhere to the document submission guidelines to avoid disqualification from the tender.

Special Provisions

The tender also encourages participation from Micro, Small, and Medium Enterprises (MSEs) by including provisions that support their engagement in government contracts. Special benefits will be extended to eligible MSEs to promote inclusivity and diversity in service procurement.

Evaluation Process

Bids will undergo a thorough evaluation process based on:

  • Technical capabilities and qualifications.
  • Financial proposals and compliance with bid requirements.
  • Previous experience and client feedback.

The selection will prioritize bids that offer the best combination of quality service at competitive prices.

Delivery Locations

Services will be deployed across multiple healthcare facilities, as detailed in the tender provisions. Potential bidders should ensure they have the capability to operate at all specified locations.

Contact Information

For any inquiries regarding this tender, please refer to the official website of the Department of Health and Family Welfare. Direct contact details have not been specified in the provided documentation.


FAQs

General Information

Item Category
Security Manpower Service (Version 2.0) - Healthcare; Senior Security Supervisor , Security Manpower Service (Version 2.0) - Healthcare; Security Supervisor , Security Manpower Service (Version 2.0) - Healthcare; Fire Guard , Security Manpower Service (Version 2.0) - Healthcare; Unarmed Security Guard , Security Manpower Service (Version 2.0) - Healthcare; CCTV Operator

Financial Information

Estimated Bid Value
₹7,18,39,816.00
EMD Amount
₹35,00,000.00
Minimum Turnover
₹300.00 Lakh (s)
Bid Offer Validity
180 (Days)

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
3 Days

Tender Documents

6 Documents
GeM-Bidding-7843772.pdfMain Document
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity recognized by the relevant governmental authorities, having prior experience in providing security services within healthcare environments, and demonstrating financial stability to undertake the contract. Compliance with local laws and regulations is also essential to ensure a valid participation.

Bidders must demonstrate that the technical specifications for their personnel include adequate training in security protocols applicable to healthcare facilities. Personnel should be capable of managing safety and emergency procedures while preserving patient confidentiality and ensuring compliance with healthcare regulations.

Bidders must provide financial documentation, including proof of financial stability, records of past performances, and the Earnest Money Deposit (EMD) amount stipulated by the tender. Understanding the payment terms is crucial for ensuring compliance and successful contract execution.

Bids must be submitted electronically via the designated government procurement platform. It is essential to comply with the submission methods outlined in the tender to avoid disqualification. All required documents need to be uploaded in specified formats, as failure to comply could impede the evaluation process.

Yes, special provisions are included for Micro, Small, and Medium Enterprises (MSEs) which aim to promote inclusive participation in government tenders. The tender encourages MSEs by offering benefits that may include relaxed eligibility criteria and potential financial incentives.

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