The GEM/2025/B/6142706 tender pertains to the installation, testing, and commissioning of a video surveillance system and is issued by the Department of Health and Family Welfare, under the Ministry of Health and Family Welfare. This tender is aimed at enhancing security and surveillance capabilities within specific health facilities, in order to improve operational efficiency and safety compliance.

Scope of Work and Objectives

The principal objective of this tender is to procure services for the complete installation, testing, and commissioning of a robust video surveillance system. The awarded contractor will be responsible for providing end-to-end services encompassing the design, installation, configuration, and operational testing of the surveillance equipment. Additionally, the supplier must ensure that all systems are fully functional and integrated into existing infrastructure.

Eligibility Criteria

Bidders interested in participating in this tender must meet the following eligibility requirements:

• Must be a registered entity with valid certifications in systems installation and maintenance.
• Demonstrated experience in similar projects with successful completion of at least two previous contracts for video surveillance systems.
• Compliance with regulatory and safety standards relevant to the healthcare sector.

Technical Requirements

Bidders must provide detailed documentation that outlines the technical specifications of the proposed video surveillance systems, including:

• Camera types, resolutions, and field of view specifications.
• Storage capabilities, including backup solutions and data security.
• Integration capabilities with existing health data management systems.

Financial Requirements

Participants in this tender must demonstrate financial stability, evidenced by:

• Submission of the last three years of financial statements.
• An earnest money deposit (EMD) to be specified in the tender documentation, reflecting financial commitment.

Document Submission Details

All proposals must be submitted electronically through the corresponding platform, including:

• A technical proposal detailing the approach and methodology.
• Financial proposal outlining the total costs involved, including any recurring fees.

Special Provisions

This tender appreciates the contribution of Micro, Small, and Medium Enterprises (MSEs) and Startups. Bidders that qualify as MSEs may avail of benefits and provisions, supporting local talent and innovation within the installation and technology sectors.

Evaluation Process

The evaluation will be based upon a two-phase approach:

1. Preliminary screening based on eligibility and compliance to the technical specifications.
2. Financial assessment of the qualified bidders, where pricing and overall value-added services will be weighed.

Delivery Locations

The installations will take place across designated health facilities identified by the Department of Health and Family Welfare. Vendors should include their logistical capabilities in the technical proposal, detailing how they intend to fulfill the delivery requirements within stipulated timelines.

Contact Information

For further inquiries regarding the tender specifications, submission processes, or eligibility criteria, please refer to the official communication channels provided in the procurement documentation. Maintaining clear lines of communication is crucial for a successful bidding process.

This tender represents an opportunity to contribute to the enhanced security framework of healthcare facilities, with comprehensive support aimed at ensuring compliance, operational effectiveness, and patient safety.