Department of Health Research Tender by Indian Council Of Medical Research (icmr) (GEM/2025/B/6144777)
Laundry Service - Healthcare purpose

Tender Timeline
The Laundry Service - Healthcare purpose tender, identified by reference number GEM/2025/B/6144777, is issued by the Department of Health Research under the Ministry of Health and Family Welfare. This tender aims to procure comprehensive laundry services specifically tailored for healthcare environments, ensuring clean and sterile linens to support hospitals, clinics, and other related healthcare facilities.
Scope of Work and Objectives
The primary objective of this tender is to provide efficient and reliable laundry services, which include the collection, cleaning, and delivery of various types of healthcare linen. The service should maintain the highest standards of hygiene and quality, tailored to meet the demanding needs of the healthcare sector. The successful bidder will be responsible for implementing best practices in laundry processes, ensuring compliance with health and safety standards, and facilitating timely service delivery to defined locations.
Eligibility Criteria
Bidders must meet specific eligibility criteria to qualify for this tender. These include being a legally registered entity capable of providing laundry services within the healthcare sector. Bidders should possess previous experience in delivering similar services and be able to demonstrate a robust understanding of the technical requirements and quality standards associated with healthcare laundry operations.
Technical Requirements
Bidders are required to provide detailed technical specifications of the laundry services offered, including equipment specifications, cleaning processes, and quality control measures. The successful bidder must also ensure compliance with all applicable health, safety, and environmental regulations to guarantee a risk-free service.
Financial Requirements
Bidders must submit comprehensive financial proposals that outline pricing structures, payment terms, and conditions. Detailed breakdowns of all associated costs (e.g., collection, cleaning, and delivery) should be included to support transparency in the bidding process.
Document Submission Details
All documentation must be submitted in accordance with the guidelines provided in the tender documentation. Bidders must submit completed proposals via the designated submission method. It is essential to ensure that all required documents are provided in the specified formats to avoid disqualification.
Special Provisions
This tender supports provisions intended for Micro, Small, and Medium Enterprises (MSEs) as well as startups. It encourages participation from these sectors to enhance competitiveness and innovative approaches in providing laundry services, particularly within the purview of "Make in India" policies.
Evaluation Process
The evaluation of bids will be conducted based on a transparent process that considers both technical and financial criteria. Bidders will be assessed on their compliance with the eligibility criteria, overall pricing structure, and the quality of the proposed services. Priority may be given to entities demonstrating robust experience and capacity to meet the demands of healthcare clients.
Delivery Locations
The services will be rendered across multiple healthcare facilities as defined in the tender. Bidders must align their service delivery capabilities with the logistical requirements of these locations to ensure operational efficiency.
Contact Information
For any inquiries related to the tender, potential bidders are encouraged to refer to the official documents where they can find relevant contact details for the Department of Health Research.
By participating in this tender, bidders will have the opportunity to contribute to the cleanliness and hygiene standards within healthcare settings, ultimately supporting patients and healthcare professionals alike.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with proven experience in providing laundry services specifically for the healthcare sector. Bidders must comply with all relevant health regulations and demonstrate the capability to meet the technical specifications outlined in the tender. In addition, submission of necessary certifications proving compliance with industry standards is mandatory.
Bidders must submit detailed documentation outlining the technical specifications of the laundry equipment and processes they intend to use. This includes information on cleaning methods, sanitization practices, and compliance with quality standards established for healthcare facilities. The proposed methods should ensure hygienic treatment of linens to prevent cross-contamination.
An Earnest Money Deposit (EMD) is required to confirm serious intent to participate in the tender process. The amount and submission instructions for the EMD will be detailed in the tender documentation. It is essential for bidders to adhere to these requirements, as failing to do so may result in disqualification from the bidding process.
Bidders must follow the specified submission methods as outlined in the tender documents. Typically, proposals can be submitted electronically through an online portal or in a physical format at designated locations. Clarity on accepted document formats is also provided to ensure that bids meet all technical requirements for evaluation.
The tender includes specific provisions for MSEs, encouraging their participation by offering benefits such as pricing preference and simplified evaluation processes. MSEs contribute to the economic development of the country, hence, the tender considers measures that will assist these enterprises in accessing government contracts effectively.
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