Department of Health Research Tender by Indian Council Of Medical Research (icmr) (GEM/2025/B/6157767)
Customized AMC/CMC for Pre-owned Products - Annual Maintenance Contract for Centrifuge Avanti J30 I
Tender Timeline
Tender Title: Customized AMC/CMC for Pre-owned Products - Annual Maintenance Contract for Centrifuge Avanti J30 I
Reference Number: GEM/2025/B/6157767
Issuing Authority: Department of Health Research, Ministry of Health and Family Welfare
Scope of Work and Objectives
The primary objective of this tender is to solicit bids for the Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for the Centrifuge Avanti J30 I from Beckman Coulter. The awarded bidder will be responsible for appropriate maintenance, efficient functioning, and providing timely services for the specified used equipment. It includes ensuring minimum downtime and maximizing the performance of the centrifuge equipment.
Eligibility Criteria
Bidders must meet specific eligibility criteria to qualify for this tender. This includes being a registered entity with valid business licenses, possessing experience in the maintenance of laboratory equipment, particularly centrifuges, and having a valid service record with similar machines. Compliance with local laws and regulations is a must for all interested parties.
Technical Requirements
The contractor must demonstrate technical capability through the provision of relevant qualifications, certificates, and previous similar projects. Knowledge of servicing Beckman Coulter products is highly advantageous. The bidders must be equipped to conduct on-site repairs, service, and replacement of defective parts to allow for seamless operational continuity of the centrifuge.
Financial Requirements
All bidders must present their financial stability through the provision of financial statements for the past two years. Additionally, bidders may be required to submit an Earnest Money Deposit (EMD), ensuring seriousness in the bid. Successful bidders will later need to furnish a performance security amount to guarantee contract fulfillment.
Document Submission Details
Bids must be submitted in a clearly labeled envelope indicating the tender number and name. Submission must include all required documentation, including the technical proposal, financial proposal, and supporting certificates, in the stipulated formats. Late submissions will not be accepted, and a checklist of required documents is recommended for bidder compliance.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Provisions include relaxation of eligibility criteria and a preference scheme that may favor these enterprises during the evaluation process. Suppliers that contribute to the ‘Make in India’ initiative will also receive priority.
Evaluation Process
The evaluation will consist of a two-part process: technical capability assessment followed by financial proposal evaluation. Bidders must achieve a minimum score in the technical assessment to qualify for the financial evaluation. Factors influencing the selection include price competitiveness, compliance with technical specifications, and service quality commitments.
Delivery Locations
The services will primarily be delivered at the operational facilities of the requesting departments and relevant health institutions designated by the Department of Health Research. Locations may vary based on operational needs.
Contact Information
For any inquiries related to the tender, interested bidders should refer to the official contact details provided in the tender documentation. Questions may include technical clarifications and submission procedures.
By addressing all crucial aspects of this tender, we aim to ensure clarity and facilitate potential bidders in preparing their proposals. The tender aims to establish a robust and reliable service commitment for laboratory equipment maintenance, directly supporting healthcare advancements.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with valid business licenses. Bidders must have relevant experience in maintaining laboratory equipment, particularly centrifuges, with documented service records. Compliance with local regulations and standards is crucial for all interested parties to qualify for this tender.
Bidders must furnish relevant technical and financial certificates that demonstrate their credibility and capability to perform the required services. This includes certifications related to quality management systems, service history for similar equipment, and any other document that confirms compliance with the tender’s technical specifications.
Bid submissions must be made as per the specified guidelines in the tender documentation. Interested parties should prepare two proposals—technical and financial—each clearly labeled. All required documents should be submitted in the stipulated format within the deadlines mentioned in the tender to ensure compliance.
An Earnest Money Deposit (EMD) is required from all bidders to demonstrate their commitment and seriousness towards fulfilling the tender obligations. A performance security will also be required upon contract award to guarantee the completion of the necessary services as per contract terms.
Yes, this tender provides special provisions for MSEs, including relaxation in eligibility criteria and a preferential evaluation scheme. Participation in such tenders also encourages MSEs to align with government initiatives like ‘Make in India’, enhancing their opportunities in public procurement.
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