Department of Health Research Tender by Indian Council Of Medical Research (icmr) (GEM/2025/B/6161614)
Customized AMC/CMC for Pre-owned Products - AMC for Non comprehensive of Centrifuge; Eppendorf make
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Tender Title: Customized AMC/CMC for Pre-owned Products - AMC for Non Comprehensives of Centrifuge; Eppendorf make
Reference Number: GEM/2025/B/6161614
Issuing Authority
The tender is issued by the Department of Health Research, under the Ministry of Health and Family Welfare.
Scope of Work and Objectives
The primary objective of this tender is to procure a Customized Annual Maintenance Contract (AMC) for non-comprehensive maintenance of pre-owned Eppendorf centrifuges. This contract is aimed at ensuring optimum operational efficiency and longevity of the equipment while minimizing downtime.
Eligibility Criteria
To be eligible to submit a bid for this tender, the bidding entities must adhere to specific qualification requirements, which include being a registered organization with a valid operational license in the relevant sector. Bidders should also demonstrate previous experience with similar maintenance contracts and have the required technical capacity and manpower.
Technical Requirements
Bidders must comply with specific technical specifications, including but not limited to:
- Provision of qualified technicians with technical knowledge of Eppendorf centrifuges.
- Capability to provide spare parts and replacement services during the maintenance period.
- Ensuring that all services rendered comply with prevailing quality standards for medical equipment maintenance.
Financial Requirements
Proposals must include a financial bid detailing:
- Complete breakdown of costs associated with the maintenance contract.
- Payment terms and conditions.
- Detailed justification of costs in consideration of the scope of services intended to be delivered.
Document Submission Details
All bids must be submitted in accordance with the guidelines specified in the tender documents. Bidders are required to ensure that their submissions include all necessary documentation, including financial statements, eligibility proofs, and technical qualifications.
Special Provisions
There are specific considerations geared toward enabling Micro, Small, and Medium Enterprises (MSE) and startups to participate in this tender process.
Evaluation Process
The evaluation of submissions will be conducted based on predefined criteria, focusing on both technical and financial aspects of the bids. The evaluation process aims to ensure the selection of the most competitive bid that meets the operational requirements set forth in the tender.
Delivery Locations
The services required under this contract will be delivered at specified locations as indicated in the tender documentation. Bidders should consider local accessibility and logistics as part of their proposal.
Contact Information
For any queries related to this tender, bidders may reach out to the appropriate officials as detailed in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a valid license in the relevant sector. Bidders must demonstrate previous experience with maintenance contracts similar to that required in this tender. Additionally, the organization must have the necessary technical capacity and workforce skilled in managing Eppendorf centrifuge systems.
Bidders are expected to submit various required certificates, including their operational licenses, proof of experience with similar AMC contracts, and any relevant accreditations that validate their expertise in maintaining medical equipment, specifically for Eppendorf products.
The registration process involves creating an account on the relevant government procurement portal where the tender is listed. Once registered, bidders must upload their bids along with all mandatory documents as specified in the tender requirements. It is advisable to ensure that all submissions adhere to format guidelines outlined in the tender documentation.
Bidders must consider specific technical specifications including, but not limited to, the provision of skilled technicians trained in Eppendorf centrifuge maintenance, the ability to source replaceable parts, and compliance with quality assurance standards established for medical equipment servicing.
The payment terms will be detailed in the tender documents as part of the financial bid submission. Bidders should provide a comprehensive explanation of their proposed payment schedule, in addition to including any conditions relating to performance security or guarantees to ensure contract fulfillment.
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