Department of Heavy Industry Tenders (GEM/2025/B/5860288)
Customized AMC/CMC for Pre-owned Products - Bosch Wheel Balancer; Bosch; Annual Maintenance Contrac

Tender Timeline
Tender Title: Customized AMC/CMC for Pre-owned Products - Bosch Wheel Balancer
Tender Reference Number: GEM/2025/B/5860288
Issuing Authority/Department
The tender is issued by the Department of Heavy Industry, under the Ministry of Heavy Industries and Public Enterprises. This department is responsible for managing the operations and initiatives relating to heavy industry sectors in India.
Scope of Work and Objectives
The objective of this tender is to solicit bids for the Customized Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for 21 Bosch Wheel Balancers that are being utilized as pre-owned products. The successful bidder will provide necessary maintenance services on a contractual basis to ensure optimal functionality and longevity of these machines to support efficient operations.
Eligibility Criteria
Bidders must meet the eligibility requirements established by the issuing authority. This typically includes being a registered service provider with experience in maintaining similar machinery. Bidder qualifications may also include adherence to specific regulatory requirements that govern the industry and service methodologies.
Technical Requirements
Bidders must possess the technical proficiency to carry out maintenance on Bosch Wheel Balancers and demonstrate familiarity with the specific operational peculiarities of pre-owned products. A detailed understanding of Bosch's technical specifications and maintenance protocols is essential.
Financial Requirements
Financial documentation, including audited financial statements and revenue attainment typically in excess of a defined threshold, must be submitted alongside the bids. Bidders are expected to demonstrate financial sustainability to fulfill the contract obligations.
Document Submission Details
Interested parties must compile and submit all required documentation in strict accordance with the instructions outlined in the tender documents. Typically, submissions may need to be made electronically through the designated procurement platform. Attention to detail regarding submission formats and any mandatory certifications is crucial.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate in this tender. Specific provisions may exist to enhance their competitive position, aligning with the initiative to support small businesses in government contracts.
Evaluation Process
Bids will undergo a comprehensive evaluation process dependent on technical feasibility, financial viability, and overall compliance with outlined criteria. The process will likely include the assessment of the proposed timeline, suitability of the service approach, value for money, and adherence to quality standards.
Delivery Locations
The maintenance services must be executed at the designated operational sites where the Bosch Wheel Balancers are currently located. Exact locations will be specified in the tender agreement.
Contact Information
Specific contact details for inquiries may be provided in the full tender document. Bidders are encouraged to seek clarification on any aspects of the tender process to ensure a complete and compliant submission.
Additional Information
Bidders should be wary of additional requirements or documentation such as the Earnest Money Deposit (EMD) and any performance security measures that may be applicable. Compliance with all outlined criteria is non-negotiable for successful bid consideration.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements encompass being a registered service entity with relevant experience in providing maintenance services for similar heavy machinery. Bidders must demonstrate compliance with the regulations and standards set by the industry, ensuring they can perform the necessary maintenance work on Bosch Wheel Balancers. A valid certification confirming proficiency in handling pre-owned products is also typically part of the assessed criteria. Bidders must ensure they meet these qualifications to be considered for the tender.
Bidders must comply with technical specifications provided by Bosch for their wheel balancers. This includes understanding the operational requirements crucial for maintaining performance and safety standards. Service providers are expected to be familiar with Bosch’s maintenance guidelines and any updates or specific requirements associated with pre-owned models, ensuring optimal performance and compliance with technical standards.
The payment terms under the contract for AMC/CMC services are generally established as milestone payments tied to the maintenance schedules. Bidders should clarify their understanding of payment timelines, amounts, and any conditionalities directly in the bid documentation to ensure smooth processing once services are rendered and deemed satisfactory.
MSEs can gain from this tender through specific benefits targeting small enterprises, encouraging their involvement in government contracts. The special provisions will allow MSEs a better competitive stance, potentially reducing the financial burden through financial assistance or consideration in the evaluation criteria designed to promote equitable opportunities for smaller businesses.
For submitting documents, bidders are advised to follow the submission methods outlined in the tender document strictly. Typically, this includes compiling all necessary documentation and submitting it electronically through the specified procurement platform, adhering to defined formatting requirements. It is vital to ensure all documentation is complete and submitted before any stipulated deadlines to avoid disqualification.
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