Department of Heavy Industry Tender by Bharat Heavy Electricals Limited (bhel) (GEM/2025/B/6165412)
Custom Bid for Services - AMC for Breakdown/Preventive maintenance of Machine Tools and Plants

Tender Timeline
Tender Title: AMC for Breakdown/Preventive Maintenance of Machine Tools and Plants
Reference Number: GEM/2025/B/6165412
The Department of Heavy Industry, under the Ministry of Heavy Industries and Public Enterprises, invites bids for a comprehensive Annual Maintenance Contract (AMC) aimed at the breakdown and preventive maintenance of machine tools and plants. This initiative is crucial to ensure optimal performance and longevity of equipment, thereby enhancing productivity and reducing operational failures.
Scope of Work and Objectives
The primary objective of this tender is to establish a partnership with a qualified service provider who can proficiently undertake the breakdown and preventive maintenance tasks on various machine tools and plants. The scope includes but is not limited to:
- Regular inspections of machinery to identify potential breakdowns.
- Routine maintenance and servicing to ensure equipment runs efficiently.
- Timely repairs to minimize downtime and maintain operational efficiency.
- Provision of technical support and expert recommendations for optimal machine performance.
Eligibility Criteria
To be eligible for participation in this tender, bidders must meet the following criteria:
- Must be a legally registered entity.
- Should possess a proven track record in providing similar AMC services.
- Must have relevant certifications and qualifications in the maintenance of machine tools.
- Compliance with all local and national regulations concerning the services offered.
Technical Requirements
Bid submissions must include comprehensive details about the technical specifications of proposed services, which should adhere to the following standards:
- Qualified personnel must conduct maintenance.
- Availability of OEM parts or suitable alternatives for equipment servicing.
- Implementation of systematic approaches to maintenance management.
Financial Requirements
Bidders are required to provide transparent documentation regarding their financial stability, which may include:
- Recent financial statements.
- Proof of prior contract values for similar AMC services.
- Pricing structure detailing all cost components involved in the maintenance services.
Document Submission Details
All bids must be submitted in accordance with the specified format, as outlined in the tender documentation. Potential bidders are encouraged to ensure timely submission, as late submissions will not be considered.
Special Provisions
This tender includes benefits for Micro, Small, and Medium Enterprises (MSEs) and offers provisions favoring startups to bolster participation. Bidders categorized under these classifications may receive preferences during the evaluation process.
Evaluation Process
The evaluation of bids will be performed based on several key criteria, including compliance with technical and financial requirements, as well as the pricing offered. Emphasis will be placed on the quality of service proposals and bidder qualifications.
Delivery Locations
Services are to be delivered at designated locations specified by the Department of Heavy Industry across various operational units. Detailed addresses and operational zones will be outlined in the bid invitations.
Contact Information
For any inquiries regarding this tender and submission details, bidders are encouraged to refer to the official contact points provided within the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
9 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with demonstrated experience in AMC services for machine tools. Bidders must also provide relevant certifications and comply with national regulations ensuring that their service offerings meet required standards.
Bidders are required to detail their technical specifications which include having qualified personnel, the availability of OEM parts, and a structured maintenance management approach to ensure efficient operations of machine tools.
The submission method entails providing bid documents in the format specified by the tendering authority. Bidders must ensure timely submission as any documents received after the deadline will be rejected.
The financial requirements include a clear pricing structure in the proposal. Additionally, bidders may need to submit an Earnest Money Deposit (EMD) and comply with performance security mandates as part of the evaluation process.
Yes, the tender includes benefits for MSEs and startups, ensuring their participation is encouraged. These provisions may result in evaluative advantages, aligning with governmental policies to support small-scale businesses.
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