Tender Title: Hiring Of Agency For ISO Certification Service - ISO 27001 - Information Security Management System
Reference Number: GEM/2025/B/6163349
Issuing Authority: Ministry of Heavy Industries and Public Enterprises, Department of Heavy Industry

The scope of work for this tender encompasses the hiring of an agency specialized in ISO certification services, specifically for the ISO 27001 standard. This involves the establishment and maintenance of an Information Security Management System (ISMS). The selected agency will be required to conduct a comprehensive re-certification audit and provide essential workshops and training programs to enhance employee awareness regarding the ISO certification process.

Objectives:

The primary objectives of this engagement include:

• Achieving ISO 27001 certification for the organization.
• Conducting a re-certification audit to ensure ongoing compliance with the standard.
• Facilitating effective workshops aimed at increasing employee knowledge and preparedness concerning information security protocols and the implications of ISO standards.
• Providing training programs to enable staff to understand best practices in information security management.

Eligibility Criteria:

Interested bidders must fulfill the following eligibility requirements:

• Be a registered entity capable of providing ISO certification services.
• Possess proven experience and expertise in conducting ISO 27001 audits and certification.
• Provide evidences of successful ISO certification projects undertaken for similar organizations.

Technical Requirements:

The tender includes several technical requirements that must be met by the bidders:

• Demonstrate in-depth knowledge of the ISO 27001 standards.
• Have a team of qualified professionals with relevant certifications to conduct audits and training.
• Experience in delivering ISMS training and awareness programs tailored for diverse employee groups.

Financial Requirements:

Bidders must present a sound financial proposal that addresses the cost of services provided, detailing any additional expenses that may arise during the certification process.

Document Submission Details:

All pertinent documentation should be submitted electronically. Bidders must ensure they provide complete and accurate information, including:

• Company registration documents.
• Proof of previous certifications granted.
• Proposed methodology for audit and training services. Documents should be formatted in accepted digital formats (e.g., PDF, DOC).

Special Provisions:

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Benefits available include:

• Preferential evaluation criteria for MSEs to promote inclusivity.
• Support mechanisms tailored for startups to foster their capabilities within the sector.

Evaluation Process:

Submissions will be evaluated based on predetermined criteria, granting priority to bidders who meet or exceed the technical specifications and exhibit robust financial proposals. The evaluation will emphasize previous achievements and adherence to quality standards.

Delivery Locations:

Services will be expected to be delivered primarily at the issuing authority's headquarters, with provisions for remote workshops and training sessions as necessary.

Contact Information:

For further inquiries, bidders may refer to the official contact channels provided on the tender platform for direct communication regarding the tender.

In summary, the GEM/2025/B/6163349 tender represents a significant opportunity for organizations that specialize in ISO certification, with clear directives aimed at enhancing information security within government operations through a structured and professional approach.