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Department of Heavy Industry Tenders (GEM/2025/B/6165539)

Custom Bid for Services - AMC for Breakdown/Preventive maintenance of Machine Tools and Plants

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Department of Heavy Industry Tenders (GEM/2025/B/6165539)

Tender Timeline

Tender Issue
April 24, 2025 at 10:34 AM

Tender Title: Custom Bid for Services - AMC for Breakdown/Preventive Maintenance of Machine Tools and Plants

Tender Reference Number: GEM/2025/B/6165539

Issuing Authority

The tender is issued by the Department of Heavy Industry, under the Ministry of Heavy Industries and Public Enterprises. This esteemed department is committed to enhancing the industrial landscape and ensuring high-quality operations within the heavy machinery sector.

Scope of Work and Objectives

The primary objective of this tender is to procure services for Annual Maintenance Contracts (AMC) focusing on breakdown and preventive maintenance for various machine tools and plants. The scope includes ensuring operational efficiency, reducing downtime, and optimizing maintenance processes to support continuous operations in the heavy industry sector.

Eligibility Criteria

Eligible bidders should have proven expertise and experience in maintaining and servicing machine tools and plants. Bidders are required to be legally registered entities with a valid operational track record. Specific eligibility requirements will be detailed in the tender documents, focusing on past performance and relevant certifications.

Technical Requirements

Bidders must possess the technical competence to conduct thorough preventive maintenance checks and rapid responses for breakdowns. The technical requirements will include:

  • Understanding of the latest maintenance practices for machine tools.
  • Qualified personnel with relevant certifications.
  • Provision of necessary tools and equipment for effective maintenance.

Financial Requirements

Bidders are required to demonstrate financial stability to sustain contract obligations. This may include submitting pertinent financial documents that reflect the bidder's capacity to fulfill the contract.

Document Submission Details

All bidders must submit their proposals via the designated online portal. The complete set of documents, including technical and financial proposals, must be uploaded in specified formats, adhering strictly to the submission guidelines provided in the tender documentation.

Special Provisions

Special provisions may be available for Micro, Small, and Medium Enterprises (MSEs) and startups, aimed at promoting participation from smaller entities in government tenders. Detailed provisions will be outlined in the tender documents.

Evaluation Process

The tender proposals will undergo a structured evaluation process, where criteria like technical capabilities, financial soundness, and past performance will be assessed. This ensures that only the most qualified bidders will be considered for award.

Delivery Locations

The successful bidder must be prepared to deliver services at designated locations as specified in the awarded contract. Details regarding these locations will be provided during the evaluation stage.

Contact Information

While specific contact information is not provided, potential bidders should refer to the official tender documents for further inquiries regarding submission and clarification processes to ensure accurate engagement with the issuing authority.

Evaluation and Technical Information

Inspection Required
No

Tender Documents

11 Documents
GeM-Bidding-7767860.pdfMain Document
BOQ DocumentBOQ FORM
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Frequently Asked Questions

The eligibility requirements for this tender include being a registered entity with a proven record in the maintenance of machine tools and plants. Bidders will need to showcase their experience and submit relevant certificates that demonstrate their capability to handle the tasks outlined in the tender documentation.

Bidders must adhere to strict technical specifications, including having personnel qualified to perform maintenance on machine tools and possessing an understanding of preventive maintenance practices. Required certifications and documentation reflecting compliance with industry standards must also be submitted.

The Earnest Money Deposit (EMD) is a necessary financial requirement that ensures seriousness in proposal submissions. The specific EMD amount will be detailed in the tender documents, and it is critical for all bidders to comply with this requirement to proceed in the selection process.

The evaluation process involves a careful review of all submitted bids based on technical and financial merits. Bidders will be scored against predefined criteria, and a transparent selection process will determine the most suitable contractor for the annual maintenance services.

Yes, there are specific benefits for MSEs included in this tender, aimed at encouraging participation from smaller enterprises. These benefits may include preferential evaluation criteria and exemptions from certain requirements, details of which will be specified in the tender documentation.

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