Tender Title: Custom Bid for Services - AMC for Numeca Fine Turbo and CN Software Modules

Tender Reference Number: GEM/2025/B/6134755

The Department of Heavy Industry under the Ministry of Heavy Industries and Public Enterprises has issued a tender for a Custom Bid for Services, specifically for the Annual Maintenance Contract (AMC) of Numeca Fine Turbo and CN Software Modules. This tender aims to secure proficient services and support for the effective functioning of the software systems necessary for various engineering applications.

Scope of Work and Objectives

The main objectives of this tender include:

• Providing ongoing technical support for Numeca Fine Turbo and CN Software Modules.
• Ensuring that all software systems are maintained to the highest standards.
• Facilitating a seamless operational environment to enhance productivity and efficiency.

The successful bidder will be required to perform regular maintenance checks, troubleshoot software issues, and ensure compliance with all relevant software updates and standards.

Eligibility Criteria

To participate, bidders must meet the following eligibility requirements:

• Be a legally registered entity in India.
• Possess prior experience in conducting similar services or maintenance contracts.
• Have the necessary technical capabilities and resources to effectively manage maintenance for the mentioned software modules.

Technical Requirements

The successful bidder must demonstrate:

• Proficiency in handling both Numeca Fine Turbo and CN Software Modules.
• A qualified technical team with relevant certifications and experience.
• Previous successful performance in similar contracts, which includes satisfactory service delivery on time.

Financial Requirements

Bidders must comply with certain financial criteria, including:

• Submission of a financial proposal detailing the overall costs associated with the AMC services.
• Evidence of prior financial performance for similar services.
• Adherence to any regulatory framework governing financial transactions.

Document Submission Details

All relevant documents must be submitted electronically through the designated portal. Key documents required include:

• Technical proposal
• Financial proposal
• Certification documents showcasing prior experience and eligibility
• Compliance certifications

Special Provisions

The tender recognizes the importance of nurturing Micro, Small, and Medium Enterprises (MSEs) and startups. Sixty percent of the tender is reserved for these entities, encouraging their participation in public procurement.

Evaluation Process

The evaluation of bids will be conducted based on a two-part process consisting of:

1. Technical Evaluation: Assessment of the technical proposals based on set parameters.
2. Financial Evaluation: Review of financial proposals from those who pass the technical evaluation stage.

Bidders are encouraged to present their best offers to enhance their chances of selection.

Delivery Locations

Services rendered under this contract will be applicable to various locations defined by the Department of Heavy Industry, and specifics will be communicated upon selection of the successful bidder.

Contact Information

For further inquiries, potential bidders may contact the relevant department through the official channels provided in the tender documentation. Specific contact details have not been disclosed to maintain confidentiality and should be referred from the official announcement.

This tender aims to foster collaborations that ensure the sustained operational compatibility of critical engineering software solutions, thereby propelling advancements within the sector.