GEM/2025/B/6275373 - Department of Higher Education

Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Secu

Service
Qty:NaN
EMD: ₹1.0 Lakh

Tender Timeline

Tender Issue
May 29, 2025 at 9:29 AM

Tender Title: b5f84665
Issuing Authority/Department: Department of Higher Education, Ministry of Education

Scope of Work and Objectives

The primary objective of this tender is to procure comprehensive Security Manpower Services across various sectors including offices, commercial establishments, institutions, and residential areas. The intention is to ensure enhanced safety and security through professionally trained personnel. The security services will encompass both unarmed security guards and security supervisors, focusing on optimizing the security framework for the designated facilities.

Eligibility Criteria

To participate in this tender, bidders must fulfill specific eligibility requirements. Eligible entities include registered firms possessing requisite licenses for providing security services. Additionally, bidders must demonstrate experience in delivering manpower services, showcasing their capability to adhere to various compliance regulations and quality standards.

Technical Requirements

Proposals should address the technical specifications, which include:

  • Detailed profiles of security personnel including skills, qualifications, and prior experience.
  • Provision of training programs for security staff to maintain high service standards.
  • Capability to rapidly deploy security professionals as per client needs.

Financial Requirements

Bidders must provide proof of financial stability and must be equipped to comply with payment terms stipulated in the tender. This includes an assessment of financial health via bank statements and tax compliance certificates. Additionally, an Earnest Money Deposit (EMD) is mandatory to secure the proposal.

Document Submission Details

All tender documents must be submitted through the designated online portal in the specified formats. Accepted file formats include PDF and Word documents, ensuring clear and accessible presentations. Bidders are encouraged to review submission guidelines thoroughly to avoid any disqualification.

Special Provisions

This tender promotes opportunities for Micro, Small, and Medium Enterprises (MSEs) and startups seeking to expand their operational capacities in the security sector. Benefits may include relaxed eligibility criteria and assistance in the registration processes aligning with the government's initiatives.

Evaluation Process

The evaluation process will assess technical and financial proposals based on predefined criteria. Emphasis will be placed on the quality of service offerings, price competitiveness, and compliance with specified benchmarks. Selected bidders will undergo further verification before the final appointment.

Delivery Locations

Services will be rendered at specified locations outlined by the Department of Higher Education, encompassing institutional buildings and affiliated properties.

Contact Information

For additional clarifications and inquiries, bidders are encouraged to engage through the official communication channels provided in the tender documentation.


General Information

Item Category
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Security Guard , Manpower Outsourcing Services - Minimum wage - Skilled; High School; Others , Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Security Supervisor
State

Financial Information

EMD Amount
₹1,00,000.00
Minimum Turnover
₹150.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7889641.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Buyer uploaded ATC documentATC
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity in the security services sector, demonstrating experience in similar projects, and complying with licenses and certifications necessary for operation. Bidders must also ensure adherence to quality standards set forth by regulatory bodies and present proof of financial stability.

Bidders must provide various required certificates such as registration certificates, tax compliance certifications, and proof of performance from previous contracts. These documents ensure that the bidder meets the operational standards and legal requirements necessary to undertake the security services outlined in the tender.

The registration process entails creating an account on the designated procurement portal, completing the necessary forms, and uploading required documentation. It is essential for bidders to follow all steps diligently to ensure compliance with the tender requirements and eligibility criteria.

Once awarded the contract, the winning bidders must submit a performance security that guarantees contract fulfillment. This usually entails a specified percentage of the total contract value and serves as a safeguard for the contract execution, protecting the interests of the issuing authority.

The price evaluation considerations will involve assessing bids based on competitiveness and compliance with the stipulated financial requirements. Proposals will be scrutinized for value for money, considering factors such as quality of service, alignment with technical specifications, and adherence to budgeting constraints. Selected bids will undergo a thorough review before finalizing contract awards.

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