Annual Maintenance Service for Desktops, Laptops and Peripherals

Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 20 KVA); APC,Annual M

Service
Qty:NaN
EST Bid: ₹3.0 Lakh

Tender Timeline

Tender Issue
June 4, 2025 at 6:06 PM

Tender Description

Tender Title: Annual Maintenance Service for Desktops, Laptops and Peripherals

Reference Number: 2b5d94066

Issuing Authority/Department: Ministry of Education, Department of Higher Education

The Annual Maintenance Service for Desktops, Laptops and Peripherals is a significant tender aimed at ensuring the seamless functioning of essential IT equipment within educational institutions. The Ministry of Education invites bids from eligible service providers to offer comprehensive maintenance services, focusing particularly on Uninterruptible Power Supplies (UPS) including the Online 20 KVA models.

General Information

Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 20 KVA); APC , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 6 KVA); APC , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 10 KVA); SAMTEK
State

Financial Information

Estimated Bid Value
₹3,00,000.00
Minimum Turnover
₹12.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

7 Documents
GeM-Bidding-7927124.pdfMain Document
BOQ DocumentBOQ FINANCIAL
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER APPENDIX
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with expertise in IT equipment maintenance, along with valid certifications for servicing desktops and laptops. Bidders must also demonstrate experience with UPS systems, ensuring compliance with all legal and regulatory standards.

The technical specifications demand comprehensive knowledge and practical experience in maintaining various brands and models of desktops, laptops, and 20 KVA, 6 KVA, and 10 KVA UPS units. Service personnel must be trained to handle troubleshooting and repairs effectively.

Bidders must provide a performance security, which accurately affirms their commitment to fulfilling the contract terms. The amount and details regarding the performance security will be outlined in the tender submission guidelines.

Documents must be submitted electronically as per the submission guidelines stipulated in the tender announcement. It’s crucial to follow the required formats and ensure all eligibility and financial documents are included before the submission deadline.

MSEs enjoy several benefits, including preferential evaluation during the selection process. This encourages MSE participation, fostering a competitive environment while supporting smaller enterprises to showcase their capabilities in providing annual maintenance services.

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Companies likely to bid

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