Annual Maintenance Services for Water Purification and Conditioning System - GEM/2025/B/6162323

Issuing Authority: Department of Higher Education, Ministry of Education

The Annual Maintenance Services for Water Purification and Conditioning System aims to ensure optimal functioning and longevity of the water purification and conditioning systems used in educational institutions. This tender encompasses the complete maintenance of these systems, which is critical for the delivery of clean and safe drinking water to students and staff alike.

Scope of Work and Objectives

The primary objective of this tender is to establish a comprehensive maintenance service that includes, but is not limited to, basic servicing, filter replacement, membrane upkeep, and replacement of electrical components as necessary. Vendors are required to maintain and service the following:

• Drinking Water Coolers
• Water Purifiers
• Conditioning Systems

Vendors will be responsible for performing routine checks, preventive maintenance, and immediate repairs related to all components of the purification and conditioning systems. The successful bidder is expected to execute service schedules that comply with industry standards and ensure minimal disruption to the educational process.

Eligibility Criteria

To qualify for participation, bidders must meet the following eligibility requirements:

• Be a registered entity in the relevant category of services.
• Demonstrate previous experience in providing maintenance services for water purification systems.
• Possess the necessary certifications and licenses as required by local authorities.

Technical Requirements

Bidders must provide evidence of expertise in technical specifications related to the maintenance of water purification systems, including:

• Knowledge of various types of water purifiers and coolers.
• Ability to handle electrical components associated with the water systems.
• Compliance with relevant quality standards established by health and safety organizations.

Financial Requirements

Participants are required to submit a detailed financial proposal that outlines their service costs, ensuring clarity in pricing across various service levels. This includes:

• The pricing structure for routine maintenance.
• Costs associated with emergency repairs and replacements.
• Any additional charges that may apply.

Document Submission Details

Interested parties must submit the necessary documents electronically through the designated online portal. All submissions should include:

• A cover letter addressing the tender specifications.
• Detailed proposals outlining service capabilities and past project experiences.
• Financial documentation as specified.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) by offering relaxed qualifying criteria. Startups are especially encouraged, as there are provisions designed to support new entrants into the market. Participants should demonstrate compliance with 'Make in India' policies, highlighting their commitment to local production and sustainable practices.

Evaluation Process

The evaluation of bids will be conducted based on various criteria, including technical capacity, financial viability, and compliance with outlined specifications. Key factors that will be scrutinized during the evaluation include:

• The organization's experience and previous work quality.
• Financial proposals relative to market rates.
• Adherence to safety and quality standards.

Delivery Locations

Services will be required across designated educational institutions as specified in the tender documentation. Bidders should indicate their service delivery capability across multiple locations, ensuring that geographical constraints are factored into their proposals.

Contact Information

For any queries related to the tender, participants may need to check the official Department of Higher Education portal or relevant channels for updated contact details. It is crucial that interested bidders stay informed regarding any further information shared through official communications.