Tender Title: Custom Bid for Services - Online Wellness and Mental Health Counselling Support
Reference Number: GEM/2025/B/6128292
Issuing Authority: Department of Higher Education, Ministry of Education
The Custom Bid for Services seeks to provide online wellness and mental health counselling support specifically tailored for educational institutions under the jurisdiction of the Department of Higher Education. The primary objective of this tender is to engage qualified service providers who can deliver comprehensive mental health counselling services that address the needs of students, faculty, and staff within the educational sector.
Scope of Work and Objectives
The scope of work includes:
- Providing online counselling sessions to individuals within the educational institutions.
- Offering workshops and seminars aimed at promoting mental health awareness.
- Developing tailored resources for mental wellbeing to be disseminated amongst students and educational staff.
The objectives are to create a supportive environment that encourages individuals to seek help, promotes mental wellness, and ultimately enhances the overall educational experience.
Eligibility Criteria
Bid participants must meet the following eligibility criteria:
- Be a legally registered entity in accordance with applicable laws.
- Have prior experience in delivering mental health services in educational settings.
- Possess licensed and qualified personnel with relevant certifications in psychology, counselling, or social work.
Technical Requirements
Bidders are required to provide:
- Detailed methodology for delivering counselling services.
- A comprehensive plan for the recruitment and training of counselling personnel.
- Evidence of prior successful contracts in similar services.
- Mechanisms for monitoring and evaluating the impact of the counselling services provided.
Financial Requirements
Bidders are expected to demonstrate:
- Financial stability evidenced by annual turnover and bank statements.
- A detailed breakdown of costs related to the delivery of counselling services.
- Compliance with any specific pricing arrangements outlined in the tender.
Document Submission Details
All documentation must be submitted digitally. Bidders should ensure that all submitted materials are clearly labeled and formatted in accepted formats, including PDF or Word documents. Proposals must be comprehensive and must adhere to any specified guidelines outlined in the tender documentation.
Special Provisions
This tender aims to support Micro, Small, and Medium Enterprises (MSEs) and startups. Easing of regulations and potential financial incentives may be made available to eligible participants.
Evaluation Process
Bids will be assessed based on:
- Compliance with eligibility and technical requirements.
- Cost-effectiveness and overall value offered.
- Past performance and references from similar projects.
Delivery Locations
Services are to be provided online, ensuring accessibility to all educational institutions registered under the Department of Higher Education across the relevant geographical areas.
Contact Information
For further inquiries, potential bidders should reach out directly via the official communication channels available on the Ministry of Education's website.
Conclusion
Bidders are encouraged to thoroughly review the tender documentation to understand all requirements and expectations. This Custom Bid for Services reflects a commitment to enhancing mental health resources within the educational sector, ensuring that services are delivered promptly and professionally.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity that meets all legal parameters. Bidders must have demonstrable experience in providing mental health services, ideally within educational institutions. Additionally, personnel delivering these services should hold relevant qualifications and certifications in psychology, counselling, or social work.
Bidders need to provide certificates that validate their expertise in mental health services. This includes professional licenses for counselling or psychological practice and any relevant accreditation that supports their operational status within the education sector.
The registration process for bidders involves submitting an application through the official procurement portal outlined in the tender documentation. It includes creating an account, filling in necessary details, and uploading required documents such as eligibility certificates and financial statements.
Bidders are recommended to submit documents in PDF or Word formats. All files should be clearly named and organized to facilitate ease of review by the evaluating committee.
Bidders may be required to furnish a performance security that guarantees the fulfilment of contract obligations. The specific amount and conditions will be detailed in the tender documentation, ensuring compliance with procurement regulations.
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