Department of Higher Education Tender by National Institute Of Technical Teachers Training And Research (nitttrs) (GEM/2024/B/5624800)
Operation And Maintenance Of Lifts (Elevators) - Complete System
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Tender Title: Operation and Maintenance of Lifts (Elevators) - Complete System
Reference Number: GEM/2024/B/5624800
Issuing Authority: National Institute Of Technical Teachers Training And Research (NITTTR), Bhopal
Department: Department of Higher Education, Ministry of Education
The Operation and Maintenance of Lifts (Elevators) - Complete System tender seeks qualified service providers to deliver comprehensive maintenance services for elevator systems. This includes performing preventative maintenance, necessary repairs, and ensuring compliance with operational standards. The primary objective of this tender is to contract a capable service provider to maintain operational efficiency and safety of elevators located within the institute’s premises, specifically during the 3-year contract duration.
Scope of Work
The selected service provider will be tasked with:
- Conducting regular operational checks and preventive maintenance.
- Immediate repairs upon detection of malfunction or according to the maintenance schedule.
- Ensuring compliance with regulatory safety and performance standards.
- Submission of detailed maintenance reports and certificates post-inspection or repair.
Objectives
The ultimate goal is to engage a professional service partner that can demonstrate a robust understanding of elevator maintenance that adheres to OEM guidelines, guaranteeing minimal downtime and a safe user experience.
Eligibility Criteria
To participate in this tender, bidders are required to meet specific eligibility criteria, which include:
- Being a registered entity.
- Possessing at least 3 years of past experience in similar services.
- Demonstrating a minimum average annual turnover of ₹4 lakh over the last three financial years.
Technical Requirements
Bidders must furnish:
- An OEM authorization or equivalent certificate.
- A documentation package that includes proof of previous contracts, service descriptions, and client references demonstrating relevant experience.
Financial Requirements
All bidders must adhere to the following financial obligations:
- Payment of an Earnest Money Deposit (EMD) of ₹41,500.
- Successful bidders are required to submit a Performance Security Bank Guarantee (ePBG) equating to 5% of the contract value.
Document Submission Details
Bidders must compile and submit the following documents:
- Experience criteria documentation.
- Bidder turnover certification.
- OEM authorization certificate and any requested certifications as outlined in the Additional Terms and Conditions (ATC).
Submissions must be made electronically in accordance with the submission guidelines provided.
Special Provisions
Notably, exemptions from turnover criteria are available for Micro, Small and Medium Enterprises (MSEs) and startups, contingent on supplying supporting documents that affirm eligibility for such exemptions.
Evaluation Process
Tenders will be evaluated based on a total value-wise evaluation methodology. Submissions will be assessed on compliance with the technical specifications and financial stability.
Delivery Locations
The operation and maintenance services will be conducted at the NITTTR premises in Bhopal.
Contact Information
For further inquiries regarding the tender process or specific requirements, bidders are encouraged to refer to the main document linked here or communicate through the official channels established by the NITTTR.
To ensure comprehensive participation and adherence to the tender stipulations, it is crucial for bidders to review all associated documentation and understand the contractual obligations set forth in the tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a legally registered entity with a minimum of 3 years of experience providing similar services, as well as an average turnover of ₹4 lakh over the last three years.
Bidders must provide documentation that includes an OEM authorization certificate, experience criteria verification, and a turnover certificate as required in the submitted bid.
To register for this tender, entities must be registered on the GeM portal. Once registered, bidders can access the tender documents and complete their submissions through the online platform.
All submitted documents must be in PDF format and adhere to file size limitations stipulated in the bidding guidelines. Scanned copies of original documents are preferred.
Bidders are required to fulfill OEM conditions for maintenance, including a focus on specific operational safety features and compliance with maintenance schedules.
Bidders must meet industry-standard quality specifications primarily set by OEM guidelines, ensuring the safety and operational efficacy of the lift systems.
Yes, compliance with all relevant safety and operational regulations set forth by governing bodies in the field of elevator maintenance is mandatory.
The EMD is set at ₹41,500. Bidders may seek an exemption under certain conditions specified for MSEs, provided relevant documents are submitted.
Successful bidders will need to submit an ePBG amounting to 5% of the total order value within the stipulated timeframe.
Payment terms will be outlined in the bidder’s agreement and must adhere to the guidelines set forth in the tender documentation.
The price evaluation will consider the total quoted price against the requirements specified. The evaluation method utilized will be total value-wise, aligning with compliance to technical specifications.
Bids must be submitted electronically via the GeM portal, ensuring all required documentation is uploaded before the deadline specified in the tender.
Bidders should regularly check the GeM portal for submission deadlines and approach any queries immediately to ensure participation.
The evaluation process involves a review of technical submissions followed by financial evaluations, with a focus on adherence to the documented qualifications and specifications.
Yes, MSEs may receive purchase preference and exemption from specific criteria under the Public Procurement Policy for Micro and Small Enterprises.
Bidders are encouraged to align with ‘Make in India’ policies, prioritizing local sourcing preferences and services in their submission.
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