Department of Higher Education Tender by Indian Institute Of Management (iim) (GEM/2025/B/6128594)
Security and Protective Software including Antivirus

Tender Timeline
Tender Title: Security and Protective Software Acquisition
Reference Number: GEM/2025/B/6128594
The Department of Higher Education, under the auspices of the Ministry of Education, invites bids for the procurement of Security and Protective Software, including but not limited to Antivirus solutions. This tender represents an opportunity for vendors to provide robust software solutions aimed at safeguarding educational institutions from digital threats.
Scope of Work and Objectives
The primary objective of this tender is to acquire a total of 400 units of advanced security and protective software. The selected vendor(s) will be responsible for supplying high-quality software solutions that ensure optimal protection for educational sectors against various cyber threats. The awarded contract will encompass installation support, training for personnel, and ongoing technical assistance as required.
Eligibility Criteria
To be eligible for this tender, bidders must meet specific requirements, including being a registered business entity in compliance with applicable regulations. Additional criteria may include proof of previous successful implementations in similar sectors and certifications demonstrating technical capabilities.
Technical Requirements
Bidders must provide software solutions that comply with current cybersecurity standards, ensure seamless integration with existing systems, and demonstrate proven effectiveness in protecting against malware, ransomware, and phishing attempts. Detailed specifications of technical capabilities should accompany the proposal and will be evaluated rigorously.
Financial Requirements
Participating bidders are expected to submit a comprehensive financial proposal, detailing costs associated with software licensing, installation, and ongoing support. Budgets must be competitive, reflecting value for money while ensuring adherence to quality standards.
Document Submission Details
Interested vendors must prepare a complete submission package, including technical proposals, financial bids, and all required documentation as outlined in the tender guidelines. Proposals must be submitted electronically through the designated portal.
Special Provisions
The tender allows for benefits to Micro, Small, and Medium Enterprises (MSEs) as well as provisions supporting start-ups, reflecting the government's commitment to fostering innovation and inclusivity in public procurement.
Evaluation Process
Bids will undergo a meticulous evaluation process based on the criteria laid out in the tender document, including technical merits, financial viability, and compliance with quality standards. Successful bids will be notified after thorough assessment.
Delivery Locations
The delivery will primarily target educational institutions across the country, ensuring that all software is deployed in a timely manner to maximize protection and efficacy.
Contact Information
For further inquiries, bidders may reach out to the Department of Higher Education. Specific contact details can be acquired directly through official communication channels as listed in the tender documentation.
In summary, this tender represents an important investment in safeguarding educational institutions through advanced security software solutions. Vendors are encouraged to submit comprehensive bids reflecting their capability to meet the outlined demands while ensuring compliance with all stipulations.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity and adhering to applicable business regulations. Bidders should demonstrate their expertise in providing similar software solutions, accompanied by necessary certifications that validate their technical abilities. Prior experience with educational institutions could also enhance eligibility. Proof of financial stability and ability to meet project demands will be essential in evaluating bid admissibility.
The technical specifications of the software must align with the best practices in cybersecurity. This includes capabilities such as real-time scanning, firewall protections, and defenses against phishing and malware. Vendors are also required to illustrate how their software integrates with current systems and its effectiveness in a real-world environment. Compliance with industry standards and regulations is mandatory to ensure the highest level of protection.
An Earnest Money Deposit (EMD) is typically required from participating vendors as an assurance of commitment to the tender. The specific amount and details regarding the submission process for the EMD will be outlined in the tender document. Vendors are encouraged to prepare this document alongside their proposals to avoid any delays during the evaluation phase.
Bidders must prepare their submissions in electronic format, ensuring that all required documentation is included. Key elements include a detailed technical proposal, financial bid, and necessary certificates. Submission must align with stated guidelines within the tender communication, ensuring comprehensive compliance with all specified criteria and formats.
The tender arrangement includes tailored provisions for Micro, Small, and Medium Enterprises (MSEs), aiming to foster participation from smaller entities. MSEs may benefit from relaxed eligibility criteria, financial incentives, and support mechanisms designed to level the playing field against larger corporations. Start-ups may also find opportunities for capacity building and support within this framework.
In conclusion, this tender aims to enhance cybersecurity within educational institutions through high-quality software solutions while promoting inclusive bidding processes.
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