Department of Higher Education Tender by Indian Institute Of Management (iim) (GEM/2025/B/6161786)
Monthly Ambulance Service (All Inclusive) - All inclusive service; Type C Basic Life Support Ambula

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Tender Title: Monthly Ambulance Service (All Inclusive)
Reference Number: GEM/2025/B/6161786
Issuing Authority/Department: Department of Higher Education, Ministry of Education
Scope of Work and Objectives
The tender encompasses the provision of a complete ambulance service, specifically Type C Basic Life Support Ambulance, including a single stretcher premium van and a Force Traveler Ambulance. The main objective is to ensure timely and efficient medical transportation for higher education institutions, prioritizing safety and emergency response capabilities. This service is required on a monthly basis, and bidders must be prepared to fulfill all aspects of the service comprehensively.
Eligibility Criteria
To participate in this tender, bidders are required to be registered entities that meet the qualifications set forth by the Department of Higher Education. This includes possessing relevant certifications that validate their technical and operational capabilities to provide ambulance services of the specified nature and quality.
Technical Requirements
The selected provider must adhere to stringent technical requirements, ensuring that the ambulance vehicles are equipped with essential lifesaving gear and that trained personnel are available for medical emergencies. Compliance with both national and state regulations regarding ambulance operations is mandatory.
Financial Requirements
Bidders should present a detailed financial breakdown showcasing their pricing structure for the monthly service contract. It is required that bidders maintain transparency in financial dealings to ensure fair evaluation.
Document Submission Details
All documents pertinent to the tender must be submitted electronically through the prescribed portal. Bidders should ensure adherence to the guidelines set by the Department of Higher Education regarding submission formats and documentation needs.
Special Provisions
Considerations will be given to Micro, Small, and Medium Enterprises (MSEs) and startups, promoting participation from smaller companies and new businesses in the tendering process. This initiative aligns with government policies aimed at fostering competitiveness and inclusivity in public procurement.
Evaluation Process
The evaluation of proposals will be conducted based on criteria including technical capability, financial robustness, and compliance with all submission requirements. A structured scoring system will guide the assessment to ensure a fair selection process.
Delivery Locations
Ambulance services are to be provided to various locations as specified by the Department of Higher Education, ensuring adequate coverage to meet the transportation needs of educational institutions spread across different geographical areas.
Contact Information
For additional queries related to this tender, please refer to the official contact details provided on the tender portal. It is imperative that all communications follow the prescribed channels to ensure timely responses.
By adhering to the above-stated requirements and provisions, participating organizations can effectively contribute to the Monthly Ambulance Service contract aimed at enhancing medical transportation for higher education institutions.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the appropriate qualifications in ambulance service provision. Bidders must also possess relevant certifications that demonstrate compliance with operational and regulatory standards, as outlined by the issuing authority.
Bidders must include various certificates that validate their capacity to provide ambulance services, such as registration with appropriate regulatory bodies, compliance documents for vehicle safety and operational readiness, and proof of qualified medical personnel on staff.
The registration process involves submitting an online application through the designated tender portal. Bidders must follow specified guidelines, including providing all necessary documentation and adhering to submission formats.
All documents submitted must be in specified formats, typically including PDF and Word files, as per the tender guidelines. Bidders should ensure that all submissions adhere to these formats to prevent disqualification.
The payment terms will be outlined post-evaluation and award notifications. The evaluation criteria include examination of technical specifications, pricing proposals, and adherence to submission requirements. Successful bidders will be selected based on their scoring against these criteria, ensuring a fair and transparent process.
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