Indian Railways Tender by South East Central Railway (GEM/2025/B/6135046)
Monthly Ambulance Service (All Inclusive) - All inclusive service; Type C Basic Life Support Ambula
Tender Timeline
Tender Title: Monthly Ambulance Service (All Inclusive)
Reference Number: GEM/2025/B/6135046
Issuing Authority/Department:
Ministry of Railways, Indian Railways
Scope of Work and Objectives:
The Monthly Ambulance Service tender aims to procure an all-inclusive service for Type C Basic Life Support Ambulance. The objective is to secure reliable and timely ambulance services for the needs of Indian Railways, ensuring that emergency medical transportation is readily available for staff and passengers as required. The service should meet all necessary healthcare standards and provide a vehicle equipped with essential life support tools.
Eligibility Criteria:
Bidders must be registered entities with legal recognition to provide ambulance services. Eligibility includes possessing the necessary licenses to operate emergency medical services and meeting specified operational and safety standards relevant to ambulance operation. Experience in providing similar services to large organizations or government sectors will be an added advantage.
Technical Requirements:
Bidders must provide a Type C Basic Life Support Ambulance, specifically models like Maruti Suzuki Eeco Care or TATA FORCE. The vehicles must be equipped with the required medical apparatus, including essential life support equipment, capable of providing professional medical care en route. The provider must comply with national transportation and health service regulations.
Financial Requirements:
Bidders must demonstrate financial stability and capability to ensure uninterrupted service delivery throughout the contract duration. This includes providing past financial statements and proof of sufficient funding for service provision.
Document Submission Details:
Bids must be submitted electronically through the designated government e-marketing platform. All necessary documents must be compiled as per the requirements and uploaded in the specified format. Late submissions will not be accepted, and bidders are encouraged to ensure their documents are complete to avoid disqualification.
Special Provisions:
Micro, Small, and Medium Enterprises (MSEs) and startups may be eligible for special consideration and benefits under the Government’s procurement policies. Bidders should refer to guidelines regarding this provision to understand any advantages that can apply to their submissions.
Evaluation Process:
The evaluation of submitted tenders will be based on various factors, including compliance with technical specifications, adherence to eligibility criteria, and pricing. The Ministry of Railways reserves the right to select the most suitable bidder based on a comprehensive assessment of submitted documents and proposals.
Delivery Locations:
Services are to be provided primarily within the regions served by Indian Railways. Specific delivery locations will be outlined based on the operational needs as detailed in the bid documents.
Contact Information:
For further clarification, interested bidders are encouraged to reach out through the official channels of Indian Railways, as specific contact details for inquiries are not provided in this tender description.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the necessary licenses to operate ambulance services. Bidders should possess prior experience in providing ambulance services to large organizations or government agencies. Additionally, compliance with operational and safety standards set forth for medical transportation is mandatory, making it crucial for bidders to demonstrate their qualifications through appropriate documentation.
Bidders must present several mandatory certificates, including but not limited to, vehicle registration documents, operational licenses for medical transportation, and any required healthcare regulatory certifications. Proof of compliance with national health and safety standards, as well as documented evidence of vehicle preparedness featuring essential life support equipment, will also be necessary.
To participate in the bidding process, bidders must register on the designated government e-marketplace platform. This requires individuals or organizations to create an account, after which necessary documentation for the Monthly Ambulance Service can be submitted electronically. Ensure compliance with all required formats and regulations to avoid disqualification during the evaluation phase.
Successful bidders must adhere to specific performance security requirements which may entail providing a financial guarantee or performance bond before contract signing. This ensures that the bidder can fulfill contractual obligations over the project duration. Details regarding the amount and acceptable forms of security should be specified in the tender documents.
Yes, Micro, Small, and Medium Enterprises (MSEs) benefit from specific provisions in government tenders. MSE bidders can leverage advantages such as relaxed eligibility criteria or financial incentives under the Government’s procurement policies. It’s imperative for MSEs to review the tender guidelines to fully understand the support available to them in the bidding process.
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