Department of Higher Education Tender by Visva-bharati Santiniketan (GEM/2025/B/6183272)
AMC of Computers, Printer, Barcode Label Printer, Scanner, UPS
Tender Timeline
Tender Title: AMC of Computers, Printer, Barcode Label Printer, Scanner, UPS
Tender Reference Number: GEM/2025/B/6183272
Issuing Authority/Department: Department of Higher Education, Ministry of Education
Scope of Work and Objectives
The objective of this tender is to secure a comprehensive Annual Maintenance Contract (AMC) for various electronic equipment, including computers, printers, barcode label printers, scanners, and UPS systems. The selected contractor will be responsible for ensuring optimal functionality and performance of the equipment, addressing any technical failures, and providing necessary support to the users.
Eligibility Criteria
To participate in this tender, potential bidders must meet the eligibility requirements, which include being a registered entity under applicable laws, possessing relevant experience in the maintenance of electronic equipment, and compliance with government procurement policies. Additionally, bidders are encouraged to showcase their past performance in similar contracts.
Technical Requirements
Bidders should demonstrate proficiency in maintaining, troubleshooting, and repairing listed equipment. The technical proposals must outline methodologies for preventive maintenance, scheduled servicing, and immediate repairs. Depending on the complexity of the equipment, bidders must also provide a detailed list of technicians and industry certifications.
Financial Requirements
Bidders must present their financial standing, including recent financial statements, details of bank assurances, and any required licenses. Additionally, they should be ready to meet payment terms as specified in the tender documents, including possible earnest money deposits.
Document Submission Details
All submissions must adhere to the formatting requirements specified, including, but not limited to, the required documentation to verify eligibility, financial statements, and technical proposals. Submissions should be made electronically through the designated portal.
Special Provisions
The tender includes provisions aimed at benefitting Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging them to participate competitively. Bidders belonging to these categories may enjoy relaxed eligibility requirements and possible price preferences.
Evaluation Process
Bids will undergo a structured evaluation process, which will assess both technical and financial proposals. The selection criteria will prioritize technical capability, proposed methodology for service delivery, and overall cost-effectiveness.
Delivery Locations
The services covered by the AMC will be rendered at locations specified by the Department of Higher Education. Successful bidders must be prepared to provide on-site support across various sites as designated in the contract.
Contact Information
For any inquiries regarding this tender, bidders are encouraged to refer to the official contact channels available through the Department of Higher Education's procurement office.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Similar Tenders
Frequently Asked Questions
The eligibility requirements include being a registered entity with experience in maintenance services of electronic equipment. Bidders should comply with all local and national procurement regulations. It is also important to demonstrate past performance and reliability in similar contracts.
Bidders must provide clear documentation detailing their technical specifications for maintaining computers, printers, barcode label printers, scanners, and UPS. This includes a preventive maintenance plan, response time for repairs, and qualifications of technical personnel who will be involved in servicing the equipment.
The Earnest Money Deposit (EMD) is a financial assurance required from bidders to demonstrate their commitment to the bid. Detailed information regarding the EMD amount and submission processes will be included in the tender documentation. It is crucial for bidders to submit the EMD along with their proposal to ensure eligibility for evaluation.
Proposals must be submitted electronically through the designated submission portal mentioned in the tender documentation. Bidders are encouraged to follow the specified submission formats and ensure all required documents are included for a complete application, ensuring compliance with all submission methods.
Micro, Small, and Medium Enterprises (MSEs) are provided benefits such as relaxed eligibility criteria and preferences in price evaluation. These provisions aim to encourage MSE participation in government tenders, ensuring a more inclusive procurement process and promoting local businesses in compliance with Make in India policies.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders