Tender Title
Custom Bid for Services - AMC (Non Comprehensive) for the Year 2025-26 for Computers and Peripherals
Tender Reference Number
GEM/2025/B/6168817
Issuing Authority/Department
Ministry of Defence, Department of Military Affairs
Scope of Work and Objectives
The primary objective of this tender is to procure Annual Maintenance Contract (AMC) services, which are non-comprehensive, for computers and peripherals for the financial year 2025-26. Contractors intending to participate in this tender are expected to provide technical solutions to ensure continuous operational efficiency of hardware systems used within the Department of Military Affairs.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities capable of rendering the required services. Specific eligibility criteria will include prior experience in handling similar AMC contracts and relevant certifications from manufacturers of the equipment being maintained. Bidders should also adhere to the guidelines provided by the Ministry of Defence regarding service delivery and maintenance standards.
Technical Requirements
The bidders must demonstrate technical proficiency in servicing a variety of computer systems and peripherals. Additionally, registered technicians should possess required industry certifications. Bids must include details about the proposed technical capabilities, service approach, and maintenance schedules.
Financial Requirements
Bidders must submit their financial proposals in a structured format, ensuring compliance with specified guidelines. All submissions should clearly outline pricing models, including any costs associated with parts and labor, adhering to transparency and accountability principles. A robust financial plan showcasing the total cost of ownership (TCO) is essential.
Document Submission Details
Documents required for submission include:
- Company registration certificates
- Tax compliance documents (e.g., GST registration)
- Financial statements for the last two fiscal years
- Relevant experience and credentials
- Technical proposals outlining service methodologies
Submission formats must adhere to the specifications set forth by the Ministry of Defence to ensure prompt evaluation.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate in this tender. Dedicated provisions are in place to benefit startups and enterprises meeting the MSE criteria, hence fostering inclusivity and enhancing technological contributions in servicing military operations.
Evaluation Process
The evaluation of bids will be conducted based on multiple criteria, prioritizing technical capability, past performance, and financial proposals. A transparent assessment framework will facilitate fair judgement, and only those bids meeting the minimum score will pass to the next stages of evaluation.
Delivery Locations
All services associated with this contract will be provided at CWE (AF) Jamnagar. Bidders must familiarize themselves with the location and its specific operational requirements to ensure accurate service delivery timelines.
Contact Information
For any inquiries, potential bidders may reach out to the authorized personnel within the Department of Military Affairs. Specific contact details can be found on the official website or tender announcement.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with valid industry certifications. Bidders must demonstrate prior experience in providing maintenance services for computers and peripherals, along with tax compliance documents such as GST registration. The Ministry of Defence may also stipulate additional criteria related to service delivery standards.
Bidders must include various certificates such as company registration, applicable tax compliance, and proof of relevant expertise in handling AMC contracts. These documents ensure that the bidder meets both regulatory and technical standards as required by the Department of Military Affairs.
The registration process for potential bidders typically requires submitting all necessary documentation as stipulated in the tender guidelines. Interested parties should carefully review the submission details section for information regarding acceptable formats, deadlines, and additional requirements specific to this tender.
Bid submissions should include various officially recognized document formats such as PDF or signed scanned copies of certificates confirming company registration, tax certifications, financials, and the technical proposal. Bidder’s complete adherence to format specifications is crucial for successful submission.
The payment terms will be clearly defined in the contractual agreement once the bid is awarded. Generally, payment may be milestone-based, contingent on the successful completion of specified service deliverables, and subject to submission of performance security requirements as outlined in the tender documentation. Pricing evaluations will consider total cost and adherence to financial proposal guidelines.
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