Scope of Work and Objectives - Department of Higher Education

Agreement for Comprehensive annual maintenance contract for Carestream Equipment PAC Only

Goods
Qty:1
EMD: ₹60,000

Tender Timeline

Tender Issue
May 27, 2025 at 5:00 PM

Tender Description

Tender Title: Comprehensive Annual Maintenance Contract for Carestream Equipment PAC Only
Reference Number: 194e21638
Issuing Authority: Department of Higher Education, Ministry of Education

The Department of Higher Education under the Ministry of Education invites proposals for a Comprehensive Annual Maintenance Contract (CAMC) targeted at Carestream Equipment PAC only. This tender focuses on ensuring that the specified Carestream equipment operates optimally throughout the contract duration. The objective of this tender is to establish a dependable maintenance regime that safeguards the reliability and functionality of essential imaging and diagnostics equipment used in educational and healthcare settings.

General Information

Item Category
Agreement for Comprehensive annual maintenance contract for Carestream Equipment PAC Only

Financial Information

EMD Amount
₹60,000.00
OEM Average Turnover
₹10.00 Lakh (s)
Minimum Turnover
₹10.00 Lakh (s)
Bid Offer Validity
60 (Days)
Past Performance
30 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
Yes
Technical Clarifications Time
6 Days

Tender Documents

5 Documents
GeM-Bidding-7894770.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity capable of providing maintenance services for Carestream equipment. Bidders need to showcase relevant experience, along with the technical capacity to carry out the maintenance tasks effectively. A valid license and certifications related to medical equipment servicing may also be necessary.

Bidders must possess specific certificates, which may include ISO certification related to quality management, any specialized training certificates for Carestream equipment, and business licenses demonstrating the legality of operations. These documents ensure that the service providers meet the necessary industry standards.

To register, bidders need to utilize the online submission portal provided by the Department of Higher Education. The submission method involves uploading all required documents, such as the proposal and supporting certifications, in the stipulated format (e.g., PDF, DOC). It’s critical to follow the guidelines carefully to ensure compliance.

An Earnest Money Deposit (EMD) may be required to participate in this tender. This financial prerequisite ensures the commitment of bidders toward fulfilling contract conditions. The exact amount and procedures related to the EMD are detailed in the tender document while adhering to regulations pertaining to financial securities.

The evaluation process involves assessing bids on technical specifications, compliance with quality standards, and cost considerations. A selection committee reviews all proposals to ensure that the chosen contractor provides the best value relative to quality and price in fulfilling the contract requirements.

By providing clear and structured content in compliance with the tender specifications, stakeholders can find relevant information efficiently, thereby fostering informed decisions throughout the tendering process.

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