Department of Higher Education Tender by Ghani Khan Choudhury Institute Of Engineering And Technology (GEM/2025/B/6125605)
ANNUAL MAINTENANCE SERVICE FOR Centralised air conditioning system

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Tender Title: Annual Maintenance Service for Centralised Air Conditioning System
Tender Reference Number: GEM/2025/B/6125605
Issuing Authority: Department of Higher Education, Ministry of Education
The Annual Maintenance Service for Centralised Air Conditioning System tender aims to enlist a qualified service provider capable of delivering comprehensive maintenance services for the air conditioning systems at various educational institutions. This entails ensuring optimal performance and efficiency of the air conditioning units to facilitate a conducive learning environment.
Scope of Work and Objectives
The primary objective of this tender is to secure reliable maintenance services for the centralised air conditioning systems. The winning contractor will be tasked with performing regular inspection, servicing, and emergency repairs as necessary. Key components of the scope of work include:
- Scheduled maintenance visits, including cleaning, filter replacement, and system checks.
- Response to emergency breakdowns within specified timeframes.
- Provision of technical advice and recommendations for system upgrades.
- Keeping records of maintenance activities and repairs.
Eligibility Criteria
To be eligible for this tender, bidders must meet the following criteria:
- Registered as a legal entity with relevant business licenses.
- Demonstrable experience in air conditioning maintenance services.
- Compliance with all local regulations and safety standards.
Technical Requirements
Bidders must adhere to specific technical specifications in their proposals. These specifications include:
- Use of original or approved components for repairs and replacements.
- Implementation of eco-friendly practices in maintenance operations.
- Commitment to apply the latest technology and best practices in HVAC systems.
Financial Requirements
Bidders are required to submit a detailed financial proposal that outlines service costs, including labor, materials, and any additional charges. Additionally, an Earnest Money Deposit (EMD) must accompany the bid submission to demonstrate seriousness in fulfilling the contract.
Document Submission Details
Proposals must be submitted electronically via the designated online portal. Required documents include:
- Company registration certificates.
- Detailed service proposals, including costs.
- Any relevant past performance certificates.
Special Provisions
This tender includes specific benefits for Micro, Small, and Medium Enterprises (MSEs). Startups are also encouraged to apply, as special provisions may be available to promote innovation and local business growth.
Evaluation Process
The evaluation process will assess proposals based on criteria such as:
- Compliance with technical requirements.
- Financial competitiveness.
- Experience and past performance of the proposer.
The evaluation will follow a structured scoring system to ensure a fair selection process.
Delivery Locations
Maintenance services will be provided across multiple educational institutions as designated by the Department of Higher Education. Specific locations will be confirmed following the awarding of the contract.
Contact Information
For any inquiries regarding this tender, please reach out to the Department of Higher Education directly through their official communication channels. Ensure all queries are submitted well before the submission deadline to facilitate a timely response.
This tender presents an excellent opportunity for qualified service providers with the capability and experience to deliver high-standard annual maintenance services for centralised air conditioning systems. Be sure to prepare a comprehensive proposal that reflects your organization’s expertise and commitment to service excellence.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant licenses, demonstrating experience in air conditioning maintenance, and complying with local regulations and safety standards. Participants must showcase their expertise and capability to execute the required services, ensuring adherence to technical specifications.
Bidders are required to submit several essential documents, including company registration certificates, any relevant past performance certificates, and a detailed service proposal outlining costs. Documentation should clearly reflect compliance with mandatory operational and technical standards for air conditioning maintenance services.
To register for the tender, bidders must access the official online portal, where they can complete the necessary registration forms. Following registration, participants should prepare their detailed proposals in compliance with the specified guidelines and submit them through the portal before the final deadline.
The quality standards for this tender involve meeting technical specifications set forth in the documentation. Bidders must implement eco-friendly practices and original components when servicing air conditioning units. Regular documentation of service activities and adherence to safety protocols are critical for maintaining compliance and effective service delivery.
The evaluation process considers several factors, including compliance with technical specifications, financial competitiveness, and the experience of the bidding entity. The scoring system aims to ensure that selections are made fairly, based on the capabilities demonstrated in proposals, while also considering compliance with mandatory operational standards.
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