Tender Title: Operation And Maintenance Of Lifts (Elevators) - Complete System

Reference Number: GEM/2025/B/6030939

Issuing Authority

This tender is issued by the Department of Higher Education, under the Ministry of Education.

Scope of Work and Objectives

The primary objective of this tender is to secure comprehensive operation and maintenance services for lifts (elevators) across designated locations. The successful bidder will be required to provide full system maintenance, including routine inspections, emergency repairs, and parts replacement as necessary to ensure the safe and efficient operation of the elevators. The scope includes but is not limited to:

• Regular maintenance checks and service updates.
• Emergency response services for elevator failures.
• Compliance with safety regulations and standards.
• Reporting and documentation of maintenance activities.

Eligibility Criteria

To qualify for this tender, bidders must meet specific eligibility requirements. This includes being a registered entity, possessing the necessary licenses for operation and maintenance services, and demonstrating prior experience in a similar scope of work. Bidders should also ideally have a trained workforce capable of handling modern elevator systems.

Technical Requirements

Bidders must provide documentation that demonstrates their capability in handling technical specifications associated with the operation and maintenance of elevators. This includes:

• Compliance with applicable industry quality standards.
• Availability of qualified personnel.
• Assurance of compliance with safety regulations related to elevator operations.
• Necessary tools and equipment to perform maintenance tasks.

Financial Requirements

The tender requires bidders to submit detailed financial proposals outlining the cost structure for the services offered. Financial documentation should demonstrate the bidder's financial capability to undertake the project, including:

• A summary of previous financial performance relevant to elevator services.
• Proposed costs associated with the maintenance and operation services.

Document Submission Details

All submissions must be presented in a structured format and accompanied by relevant certificates and financial records. Detailed guidelines for submission, including necessary formats, will be provided in the tender documentation.

Special Provisions

The tender includes provisions to promote diversity and inclusion, specifically benefiting Micro, Small, and Medium Enterprises (MSEs). There are incentives for startups that participate in this tender, reflecting a commitment to fostering entrepreneurship within the sector.

Evaluation Process

Bid proposals will be evaluated based on a combination of technical and financial criteria. This ensures that bidders not only meet the necessary operational standards but also provide competitive pricing. The selection process will adhere to transparent evaluation methodologies designed to identify the best-fit partners for these essential services.

Delivery Locations

The operation and maintenance services will primarily be conducted at various educational institutions designated by the Department of Higher Education. Specific locations will be outlined in the formal tender documents.

Contact Information

For additional information or clarification, bidders are encouraged to reach out directly to the issuing authority. The contact details will be provided in the tender documents to facilitate smooth communication.

This tender aims to ensure reliable and efficient elevator operations within the higher education sector, enhancing safety and accessibility for all users. The attention to compliance with safety regulations, quality standards, and innovative solutions will ultimately benefit the end-users and contribute to a safer educational environment.