Department of Higher Education Tender by Central University Of Tamilnadu (GEM/2025/B/6122956)
Custom Bid for Services - Annual Maintenance Contract for Housekeeping and Gardening Services at Ho

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Tender Title and Reference Number
Tender for Annual Maintenance Contract for Housekeeping and Gardening Services at Hostels Zone
Reference Number: GEM/2025/B/6122956
Issuing Authority/Department
This tender is issued by the Department of Higher Education, under the Ministry of Education.
Scope of Work and Objectives
The primary objective of this tender is to secure an Annual Maintenance Contract (AMC) for comprehensive housekeeping and gardening services at various hostels under the jurisdiction of the Department of Higher Education. The scope of work includes but is not limited to:
- Daily cleaning and maintenance of hostel premises.
- Landscaping and gardening services to ensure visually appealing and functional green spaces.
- Waste management, including collection, segregation, and disposal.
- Provision of necessary cleaning products and gardening tools.
- Regular inspection and reporting of service quality.
Eligibility Criteria
To be eligible for this tender, bidders must meet the following criteria:
- Must be a registered entity with the appropriate licenses to perform housekeeping and gardening services.
- Previous experience in managing similar contracts and services with educational institutions or large organizations.
- Establishment of adequate staff for fulfilling service delivery requirements.
Technical Requirements
Bidders must demonstrate compliance with technical specifications, including:
- Availability of trained personnel specializing in housekeeping and gardening services.
- Evidence of quality control measures in place to maintain service standards.
- Compliance with health, safety, and environmental regulations.
Financial Requirements
The financial criteria for this tender stipulate:
- Submission of a valid Earnest Money Deposit (EMD) as specified in the tender documents.
- Financial stability indicated through recent balance sheets and audited accounts.
Document Submission Details
Bidders need to submit their proposals electronically, including all necessary documents such as:
- Company registration certificates
- Evidence of prior experience
- Technical and financial proposal documents
- EMD documentation
All submissions should be made through the designated electronic procurement platform.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, providing certain benefits designed to foster inclusivity and innovation in government contracting.
Evaluation Process
The evaluation of bids will be conducted based on:
- Compliance with technical specifications.
- Financial proposal evaluation, considering both pricing and budgetary limitations.
- Demonstrated experience and qualifications.
The selection process aims to ensure the best value for the services rendered.
Delivery Locations
Services will be rendered at various hostel locations as designated by the Department of Higher Education.
Contact Information
For further inquiries regarding the tender, please reach out to the Department of Higher Education directly through the provided official channels.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
12 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements for participating in the tender include being a legally registered entity authorized to conduct housekeeping and gardening services. Bidders should have a proven track record of successfully managing similar contracts, ideally in educational settings or large institutions. It is also mandatory for bidders to have adequate staffing to meet the service delivery needs outlined in the tender scope, ensuring that all operational aspects are covered effectively.
Bidders need to adhere to specific technical specifications that include the provision of trained personnel who can handle both housekeeping and gardening tasks. There should also be established quality control measures to ensure that the services meet expected standards. Additionally, compliance with health, safety, and environmental regulations is crucial, as this reflects the commitment to safe and sustainable service practices.
The Earnest Money Deposit (EMD) is an important component of the tender process, meant to ensure commitment from bidders. Participants must submit a specified amount as EMD, details of which are included in the tender documents. This deposit will be forfeited if a bidder fails to adhere to the terms stipulated post-award. Upon successful completion of the contract, the EMD will generally be refunded, provided all obligations are met satisfactorily.
Documents for the tender can be submitted electronically via the designated procurement platform. Bidders are required to upload all necessary documents, such as registration certificates, experience evidence, and both technical and financial proposals. It is crucial that all submissions meet the guidelines outlined to ensure they are accepted for evaluation.
Yes, this tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions may include relaxed eligibility criteria, priority in the evaluation process, and various incentives intended to promote participation and support the growth of smaller businesses within the government contracting ecosystem. Compliance with ‘Make in India’ policies and local content rules further enhances opportunities for these entities.
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