Annual Maintenance Contract for Networking Devices (Version 2) - Routers; CISCO

Annual Maintenance Contract for Networking Devices (Version 2) - Routers; CISCO,Annual Maintenance

Service
Qty:NaN
EMD: ₹2.4 Lakh
EST Bid: ₹48.2 Lakh

Tender Timeline

Tender Issue
May 27, 2025 at 5:33 PM
Corrigendum
June 10, 2025 at 02:28 PM
Bid Extended to June 18, 2025 at 09:00 AM

Tender Description

Tender Title: Annual Maintenance Contract for Networking Devices (Version 2) - Routers; CISCO

Tender Reference Number: 74f32226

Issuing Authority: Department of Internal Security, Ministry of Home Affairs

The Annual Maintenance Contract for Networking Devices (Version 2) aims to engage a qualified service provider for the maintenance of networking devices, specifically CISCO routers and related equipment. The project encompasses the comprehensive upkeep and support of networking devices to ensure optimal functionality and performance.

Scope of Work and Objectives

The primary objective of this tender is to maintain and service 33 networking devices, including routers and switches, under the CISCO brand. The contractor will be expected to perform regular maintenance checks, provide timely repairs, and ensure that all devices operate effectively without disruptions. This contract is critical for supporting the network's integrity and continuity, which is vital for the operational capability of the Department of Internal Security.

General Information

Item Category
Annual Maintenance Contract for Networking Devices (Version 2) - Routers; CISCO , Annual Maintenance Contract for Networking Devices (Version 2) - L2 Switch; CISCO , Annual Maintenance Contract for Networking Devices (Version 2) - L3 Switch; CISCO
Organisation Name

Financial Information

Estimated Bid Value
₹48,19,120.00
EMD Amount
₹2,40,956.00
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

3 Documents
GeM-Bidding-7806404.pdfMain Document
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to June 18, 2025 at 09:00 AMModified on June 10, 2025 at 02:28 PM
Bid Opening June 18, 2025 at 09:30 AM

Frequently Asked Questions

The eligibility requirements include being a registered entity, exhibiting a credible background in networking services, particularly involving CISCO devices. Bidders must also provide relevant certificates of authorization to perform maintenance on CISCO tech and demonstrate adherence to industry standards.

Bidders are required to submit essential certificates which include valid proof of incorporation, relevant CISCO certifications, and any additional qualifications that affirm their capability to maintain networking devices effectively. These documents corroborate a bidder’s technical competence and reliability.

The registration process involves creating an account on the government e-marketplace (GEM) platform, followed by adherence to the submission requirements specified in the tender documentation. It is crucial to provide accurate details and ensure all requisite documentation is uploaded in the prescribed format.

When submitting documents, bidders should adhere to the specified formats outlined in the tender guidelines. Generally, PDF is the preferred format, along with other commonly accepted file types like JPEG for images and Word documents for written proposals. Compliance with these guidelines ensures the smooth processing of submissions.

MSEs have distinctive advantages, such as preference in the evaluation process and promotional initiatives to encourage their participation. Policies are fashioned to empower MSEs to thrive in competitive environments while fostering alignment with the ‘Make in India’ initiative, promoting local content and compliance with procurement rules.

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