Monthly Ambulance Service (All Inclusive) - GEM/2025/B/5994355
Issuing Authority: Department of Military Affairs, Ministry of Defence
The Monthly Ambulance Service (All Inclusive) tender aims to engage a qualified vendor for providing comprehensive ambulance services. The selected vendor will be responsible for delivering Type D Advance Life Support ambulances equipped with all necessary medical equipment to cater to emergency and non-emergency needs. This service encompasses the dispatch, operation, maintenance, and management of ambulances, thereby ensuring prompt medical assistance wherever required.
Scope of Work and Objectives
The scope includes but is not limited to:
- Provision of Type D Advance Life Support ambulances, including Single Stretcher Premium Vans and Force Traveler Ambulances.
- Provisioning of highly trained personnel to operate ambulances and provide emergency medical care.
- Maintenance of ambulances and ensuring they meet all local health and safety regulations.
- Keeping a detailed log of all ambulance dispatches and patient interactions for record-keeping and evaluation purposes.
The objective is to ensure that comprehensive and readily available ambulance services are provided to meet demand and enhance overall emergency preparedness.
Eligibility Criteria
To qualify for this tender, bidders must:
- Be a legally registered entity with operational experience in ambulance service provision.
- Hold the necessary licenses and permits as required for providing healthcare transport services.
- Demonstrate compliance with medical safety protocols and standards, ensuring a safe working environment for both staff and patients.
Technical Requirements
Bidders must meet several technical requirements, including:
- Provision of ambulances equipped with Advance Life Support medical technology.
- Availability of trained medical personnel, including paramedics and emergency responders.
- Regular maintenance and servicing of vehicles to ensure operational readiness.
Financial Requirements
Vendors must provide details of their pricing structures, including:
- A complete breakdown of costs for the service provision.
- Assurance of compliance with budget parameters and financial regulations as specified by the Department of Military Affairs.
Document Submission Details
All documents must be submitted as per the tender guidelines. Bidders should ensure that all required documentation is submitted electronically and adhered to the prescribed format, facilitating a smooth evaluation process.
Special Provisions
There are specific benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging participation from newer or smaller vendors in the realm of emergency medical services.
Evaluation Process
Proposals will be evaluated based on:
- Technical expertise and previous experience with similar services.
- Financial viability and transparency in pricing.
- Compliance with all eligibility and technical requirements laid out in the tender.
Delivery Locations
The ambulance services will be required to operate in designated areas as specified in the detailed bidding documents.
Contact Information
For further inquiries about this tender, potential bidders are encouraged to reach out directly to the Department of Military Affairs.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, licensed to provide healthcare transport services. Applicants must demonstrate operational experience in managing ambulance services and comply with all relevant local and national health and safety regulations.
The technical specifications require ambulances to be equipped with Type D Advance Life Support systems, ensuring readiness for emergency medical assistance. This includes medical equipment essential for patient care, as well as trained personnel to operate these vehicles during emergencies.
Participants in this tender are required to submit an Earnest Money Deposit (EMD) as specified in the initial tender documents. This deposit serves as a financial assurance of the applicant’s seriousness in fulfilling the contract upon selection and is returned to unsuccessful bidders after the evaluation process.
The submission methods will require all applicants to send proposals electronically. It’s crucial to follow the specified format outlined in the tender documentation, ensuring that all required documents are complete to facilitate a smoother evaluation process.
MSEs are offered specific provisions in this tender aimed at promoting their participation in government contracts. These may include relaxed eligibility criteria or financial incentives to enhance competitiveness and ensure equitable access to tenders under government schemes and initiatives.
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