Department of Military Affairs Tender by Indian Army (GEM/2025/B/6141529)
NVR with HDD,Dom Camera IR 50 Mtr,PTZ Camera,Bullet Camera,CAT 6 Cable Outdoor,POE Switch,Rack 4U,U
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The AMC Of CCTV tender, identified as GEM/2025/B/6141529, is issued by the Department of Military Affairs, within the Ministry of Defence. This request for proposal seeks qualified vendors to provide comprehensive Annual Maintenance Contracts (AMC) for various CCTV and surveillance equipment listed in the detailed scope of work.
Scope of Work and Objectives
The primary objective of this tender is to establish a reliable Annual Maintenance Contract for the maintenance and support of a range of surveillance equipment, including:
- NVR with HDD
- Dome Camera (IR 50 Mtr)
- PTZ Camera
- Bullet Camera
- CAT 6 Cable Outdoor
- POE Switch
- Rack 4U
- UPS 1 KVA
- Display Monitor (55 Inch)
The tender encompasses servicing, repair, and management of these systems to ensure the optimal functioning of the equipment throughout the contract duration.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet specific eligibility criteria, including:
- Being a registered legal entity with relevant experience in the maintenance and support of CCTV systems.
- Proven track record of providing similar services to government or defense agencies.
- Demonstration of technical capability and qualified personnel for maintaining the equipment listed.
Technical Requirements
Bidders must present a detailed technical proposal that outlines their understanding of the project, including:
- Maintenance strategies for various CCTV systems and IT infrastructure.
- Certification and qualifications of maintenance personnel.
- Quality assurance measures to be implemented during the maintenance process.
Financial Requirements
Bidders will be required to present their financial documents, including:
- Recent financial statements proving sufficient liquidity and solvency.
- Proposed pricing strategy for the AMC, ensuring compliance with budget allocations set forth by the issuing authority.
Document Submission Details
All proposal documents must be submitted electronically through the designated e-tendering platform. This will include:
- Technical proposal.
- Financial proposal.
- Supporting documentation to validate eligibility and technical capability.
Special Provisions
The tender emphasizes inclusivity for Micro, Small, and Medium Enterprises (MSEs) and offers benefits such as preferential pricing and simplified bidding processes. Startups are encouraged to apply, contributing to the goals of fostering innovation and local manufacturing under the Make in India initiative.
Evaluation Process
The evaluation of bids will be conducted in two stages:
- Technical Evaluation: Assessment of compliance with technical specifications and eligibility criteria.
- Financial Evaluation: Review of pricing and overall cost-effectiveness.
The final selection will be based on the combined score of both evaluations, ensuring a transparent and fair selection process.
Delivery Locations
The successful bidder will provide services primarily to military establishments as specified in the tender documents. The delivery and maintenance locations will cover various sites as identified during the proposal assessment.
Contact Information
For further clarification, vendors may refer to the official contact channels provided within the tender documents for inquiries. All interested parties are encouraged to submit their queries as needed.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for the tender include being a registered entity capable of providing CCTV maintenance services. Companies must demonstrate past experience with similar contracts, especially in government or military settings, ensuring they meet regulatory standards. All bidders must have qualified personnel with relevant certifications to manage the technical aspects of the project effectively.
Bidders must adhere to specific technical specifications set forth in the tender, which encompass reliability and performance standards for all listed equipment, including NVRs, cameras, and power supplies. Maintenance strategies should also consider compliance with applicable industry quality standards, ensuring the equipment’s longevity and operational efficiency.
Participants in the AMC Of CCTV tender must submit an Earnest Money Deposit (EMD) as specified in the tender guidelines. This amount serves as a financial commitment and will be refunded to unsuccessful bidders after the evaluation process. The EMD amount should be in line with decisions made by the Department of Military Affairs regarding tendering practices.
Bidders must submit their proposals electronically through the designated e-tendering platform. All submissions should be complete, including technical documentation, financial proposals, and supporting evidence of eligibility. Failure to adhere to submission protocols may result in disqualification from the tender process.
Yes, the tender provides benefits for MSEs, including preferential evaluation, relaxed financial eligibility criteria, and potentially reduced performance security requirements. This initiative is in line with governmental efforts to promote local enterprises under the Make in India policy, ultimately encouraging local participation in defense procurement contracts.
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