Scope of Work and Objectives - Department of Military Affairs

Repair of Canon G4010 Photo Copier Machine,Repair of HP Laser Jet M2030N,Repair of Epson Printer M1

Tender Timeline

Tender Issue
June 3, 2025 at 7:17 PM

Tender Description for ca69f094

The tender titled "Repair of Devices" with reference number ca69f094 is being issued by the Department of Military Affairs, under the Ministry of Defence. This tender invites bids from qualified contractors to provide repair services for various types of office equipment specifically including, but not limited to, Canon G4010 photo copier machines, HP Laser Jet M2030N, Epson Printer M1, and CPU Acer units.

Scope of Work and Objectives

The primary objective of this tender is to engage a reliable service provider that can ensure the efficient functioning of critical office machinery. This encompasses various services including diagnostics, repairs, and any requisite parts replacement to enhance productivity within the department. Successful applicants will be expected to provide high-quality service, in compliance with established technical standards to ensure sustainability and functionality of the devices.

Tender BOQ Items

5 Items
1.

Repair of Canon G4010 Photo Copier Machine

Qty:1
Unit:job
15
2.

Repair of HP Laser Jet M2030N

Qty:2
Unit:job
15
3.

Repair of Epson Printer M1100

Qty:1
Unit:job
15
4.

Repair of CPU ACER

Qty:2
Unit:job
15
5.

Repair of Printer HP Laser Jet P1108

Qty:2
Unit:job
15

General Information

Item Category
Repair of Canon G4010 Photo Copier Machine , Repair of HP Laser Jet M2030N , Repair of Epson Printer M1100 , Repair of CPU ACER , Repair of Printer HP Laser Jet P1108
Ministry Name
Organisation Name

Financial Information

Bid Offer Validity
30 (Days)
Past Performance
10 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7924281.pdfMain Document
BOQ DocumentBOQ BOQ
BOQ DocumentBOQ BOQ
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with the necessary certifications. Bidders must also demonstrate experience in the repair and maintenance of specified office equipment. Compliance with local procurement laws is mandatory to ensure transparency and fairness in the bidding process.

Bidders must submit valid registration certificates, including compliance certificates that outline adherence to local procurement regulations and technical capability in servicing specified machinery. Certificates should detail previously completed projects or contracts related to similar repair services.

To participate in the tender, bidders must register as a qualified entity. The accepted document format for submission is PDF. All proposals, including technical specifications and financial bids, must be submitted through the official online portal as outlined in the tender guidelines.

Payment terms will be discussed upon the award of the contract. Typically, it involves milestone payments based on completed works. Performance security requirements may also be specified in the tender documents to safeguard the contractor’s commitment to fulfilling the service obligations outlined in the bid.

Yes, the tender provides advantages for Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits include preferential pricing, potential funding support, and simplified compliance processes aimed to boost participation from smaller enterprises, thereby promoting local business growth within the procurement framework.

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