Tender Title: Custom Bid for Services - Annual Maintenance Contract of Security Equipment Gadgets at NUWR Goa
Tender Reference Number: 107a01ef2
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence
Scope of Work and Objectives
The primary objective of this tender is to solicit bids for the Annual Maintenance Contract (AMC) of security equipment gadgets located at the NUWR Goa. The awarded contractor will be responsible for ensuring the optimal functioning of all security equipment through regular maintenance, emergency repairs, and necessary upgrades. The scope entails comprehensive service provisions that cover preventative maintenance, on-call repairs, and technical support services for the duration of the contract.
Eligibility Criteria
To be eligible for bidding, contractors must meet specific requirements, including:
- A valid registration as a service provider with relevant industry certifications.
- Proven experience in providing similar maintenance services for security equipment.
- Compliance with all statutory regulations applicable in the region.
- Financial solvency and capability to fulfill contract obligations.
Technical Requirements
Bids must comply with commonly accepted technical standards for security equipment maintenance. Participants should outline their technical approach, including:
- Detailed maintenance schedules for each type of security gadget.
- Specific tools and methodologies employed for diagnostics and repairs.
- Qualifications and expertise of personnel assigned to the contract.
Financial Requirements
Bidders are required to submit a comprehensive financial proposal that includes:
- A breakdown of costs associated with routine maintenance, emergency services, and any additional charges.
- Evidence of financial stability, including audited accounts or bank statements for the past fiscal year.
- Adequate understanding of the pricing components influencing the overall costs.
Document Submission Details
All submissions must be made through the designated electronic platform adhering to the specified guidelines. Proposers are required to submit:
- Completed bid forms.
- Technical and financial proposals.
- Proof of eligibility and compliance documents.
Special Provisions
This tender may include specific benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging their participation. Details on the applicable provisions can be clarified during the pre-bid meeting.
Evaluation Process
Bid proposals will undergo a rigorous evaluation based on:
- Compliance with the eligibility criteria.
- Quality and feasibility of the technical proposal.
- Cost-effectiveness of the financial offer.
- Capability to fulfill contract specifications.
Delivery Locations
Maintenance services will be conducted at the NUWR facility in Goa, which houses various security equipment requiring specialized care. Details on the specific locations within this facility will be provided upon contract award.
Contact Information
For any inquiries or clarifications regarding this tender, stakeholders should reach out to the issuing authority’s designated contact, whose information will be available in the tender documentation.
By maintaining transparency and facilitating a competitive bidding environment, this tender aims to ensure the effective upkeep of security assets critical for operational success at NUWR Goa.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include possessing a valid registration as a service provider in the field of security equipment maintenance. Bidders must demonstrate prior experience with similar contracts, compliance with all applicable regulations, and have the financial ability to sustain project demands throughout the contract duration.
Participants need to provide proof of relevant certifications that validate their expertise in servicing security equipment. This could include manufacturer-authorized certifications, quality management system certifications, and any other credentials specific to the security sector necessary to assure compliance with service standards.
The registration process is conducted through the designated electronic procurement platform where bidders must create an account. All relevant documents, including proof of eligibility and financial data, should be uploaded as part of the submission. Ensuring accurate documentation is crucial for a successful registration process.
Bidders must include provisions for a performance security, which is a guarantee to ensure the fulfillment of contract terms. The specifics of the performance security will be detailed within the tender documents and typically require a percentage of the total contract value to safeguard against non-compliance or contract failure.
The evaluation process will be rigorous and focused on compliance with the outlined eligibility and technical requirements. Each bid will be assessed on its merits, including the robustness of the technical proposal and the competitiveness of the financial offer. Successful bidders will be notified through the official communication channels as stipulated in the tender documentation.
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