Tender Title: Annual Maintenance Service for Air Conditioners

Reference Number: GEM/2025/B/5961869

Issuing Authority: Department of Military Affairs, Ministry of Defence

The Annual Maintenance Service for Air Conditioners tender is critical for ensuring optimal functionality and efficiency of air conditioning units used across various facilities managed by the Department of Military Affairs under the Ministry of Defence. This tender involves the provision of comprehensive maintenance services aimed at enhancing the longevity and reliability of air conditioning systems, which are vital for comfort and operational effectiveness in military installations.

Scope of Work and Objectives

The selected contractor will be responsible for providing scheduled maintenance, repair, and emergency services for multiple air conditioning units. The scope of work includes:

• Regular checks and preventative maintenance of air conditioning systems.
• Diagnostic assessments and repairs for malfunctioning units.
• Replacement of faulty parts as required.
• Provision of emergency repair services to minimize downtime.
• Documentation and reporting on maintenance activities.

The objective of this tender is to ensure uninterrupted performance of air conditioning systems, thereby supporting the operational needs of military establishments.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet the following eligibility criteria:

• Must be a registered entity with relevant experience in HVAC services.
• Proven track record of delivering maintenance services for air conditioning systems.
• Compliance with all statutory and regulatory requirements.

Technical Requirements

Bidders are required to provide detailed descriptions of their technical capabilities, including:

• Qualifications and experience of personnel assigned to this project.
• Availability of tools and equipment necessary for effective maintenance.
• Knowledge of industry standards and best practices.

Financial Requirements

Bidders must demonstrate financial stability through the provision of:

• Recent financial statements or tax returns.
• Evidence of capability to fulfill the financial commitments of the contract.

Document Submission Details

All submissions must be made via the specified electronic platform and should include:

• Completed bid forms.
• Supporting documents validating eligibility and technical requirements.
• Financial documentation.

It is imperative that all documents are submitted in the required formats as specified in the tender guidelines.

Special Provisions

The tender includes specific provisions to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits may include:

• Relaxation in performance guarantees.
• Consideration of bids that incorporate local sourcing of materials and services.

Evaluation Process

Bids will be assessed based on a comprehensive evaluation process that will consider:

• Compliance with technical specifications.
• Pricing considerations that ensure competitiveness.
• Overall capability to deliver the required services effectively.

Delivery Locations

The services will be required across designated military establishments, and the specific delivery locations will be communicated to the successful bidder upon contract award.

Contact Information

For any inquiries regarding the tender, participants should contact the Department of Military Affairs through the official communication channels provided in the tender documentation.