Tender Title: Customized AMC/CMC for Pre-owned Products - CAMC OF COMPUTER PRINTER & LAN
Reference Number: 2a2b4f522
Issuing Authority: Department of Military Affairs, Ministry of Defence
The Department of Military Affairs under the Ministry of Defence is seeking bids for Customized AMC/CMC for Pre-owned Products, specifically focused on the Comprehensive Maintenance Contract (CMC) for computer printers and LAN equipment. The scope of this tender covers a range of activities aimed at ensuring operational readiness and sustained functionality of pre-owned printing equipment and local area network systems.
Scope of Work and Objectives
The primary objective of this tender is to establish a Comprehensive Maintenance Agreement for the upkeep and servicing of pre-owned printers and local area networking equipment. The scope of work includes:
- Routine maintenance services, including preventive and corrective actions.
- Detailed inspections and servicing of printers and LAN equipment.
- Provisioning of spare parts, as necessary, to ensure operational effectiveness.
- Documentation of service activities and compliance with standard maintenance protocols.
Eligibility Criteria
Bidders must meet specific criteria to qualify for the tender. Eligible bidders include companies with:
- Valid registration with relevant authorities.
- Proven experience in providing maintenance services for computer printers and networking equipment.
- Appropriate technical capabilities and qualified personnel to execute the required services.
Technical Requirements
Bidders must comply with technical specifications that include:
- Provision of detailed profiles of the services offered.
- Evidence of past performance in AMC/CMC contracts specifically related to IT hardware and networking.
- Ability to respond promptly to service calls and emergencies.
Financial Requirements
Bidders are required to submit:
- A valid Earnest Money Deposit (EMD) as specified in the tender documentation.
- Clear financial statements demonstrating the ability to handle contract payment terms.
Document Submission Details
Bidders are required to submit:
- All technical and financial documents in a single packet format.
- Submissions must be made through the designated online portal, ensuring all documents adhere to required formats.
Special Provisions
The tender includes provisions aimed at encouraging participation by Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions may include relaxation of certain financial requirements and eligible preferences during evaluations.
Evaluation Process
The evaluation will follow a structured process, focusing on:
- Compliance with eligibility and technical requirements.
- Financial bid assessment based on overall cost-effectiveness.
- Past performance and experience in handling similar contracts.
Delivery Locations
The services will be required at various military establishments, and the precise delivery locations will be specified in the awarded contract.
Contact Information
For enquiries related to the tender, bidders can contact the Department of Military Affairs directly for any clarifications or additional information.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Similar Tenders
Frequently Asked Questions
The eligibility requirements for bidders include being a registered entity with the ability to showcase relevant experience in providing maintenance services for computer printers and LAN equipment. Companies must demonstrate technical capabilities and have qualified personnel to perform the necessary services, ensuring compliance with the standards set by the Department of Military Affairs.
Bidders should possess and submit necessary certificates which include:
- Valid business registration documents.
- Tax compliance certificates.
- Quality assurance certifications related to service delivery in IT hardware maintenance. These documents form a critical part of the assessment and must be presented in the required formats.
To participate in the tender, bidders must complete the registration process through the designated online portal. The steps include creating an account, submitting the necessary documents, and ensuring that all information provided adheres to the specified registration requirements laid out in the tender notice.
The payment terms stipulate that successful bidders will receive payments upon completion of service milestones documented through service delivery reports. Details regarding performance security requirements will also need to be acknowledged as part of the tender obligations during payment processing.
Yes, the tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Specific provisions may include relaxed eligibility criteria or additional points during the evaluation process to foster a competitive bidding environment that supports the objective of inclusive procurement.
This comprehensive description and FAQ section aim to equip potential bidders with a robust understanding of the tender’s requirements and conducive provisions.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders