Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6171600
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence

Scope of Work and Objectives

The purpose of this tender is to procure comprehensive manpower outsourcing services focused on various skill levels including highly-skilled, semi-skilled, and unskilled labor. The services aimed to support the Department of Military Affairs in fulfilling its operational requirements through efficient and effective workforce solutions. The contractor is expected to provide personnel who are adequately skilled to meet the demands of the workplace while adhering to necessary regulations and compliance requirements.

Objectives:

• To ensure seamless fulfillment of staffing needs across various operational units.
• To maintain high standards of service delivery and support throughout the contract duration.
• To enable the Department to focus on core activities while outsourcing manpower needs.

Eligibility Criteria

To be eligible for this tender, bidders must:

• Be a registered entity with the appropriate licenses and certifications to provide manpower outsourcing services.
• Comply with all relevant labor laws and regulations.
• Demonstrate experience in providing similar services to government or reputable private sector organizations.

Technical Requirements

Bidders must meet the following technical requirements:

• Ability to recruit and manage personnel across various classifications (highly-skilled, semi-skilled, and unskilled).
• Availability of robust processes for managing compliance with wage and labor standards.
• Measures ensuring the quality and reliability of personnel provided under the contract.

Financial Requirements

Bidders will be evaluated based on the following financial requirements:

• Submission of a valid Earnest Money Deposit (EMD) as specified in the tender document.
• Evidence of financial stability to manage contract commitments.
• Providing a clear pricing structure that demonstrates cost-effectiveness while meeting service quality expectations.

Document Submission Details

Bids and supporting documents must be submitted electronically through the designated platform. All submissions must adhere to the outlined format and documentation specifications to be considered valid. Bidders should ensure that their documents are complete to facilitate a smooth evaluation process.

Special Provisions

In alignment with national policies, particularly to support Micro, Small, and Medium Enterprises (MSEs) and startups, special provisions are accounted for in this tender. Bidders belonging to these categories may receive priority in evaluation and scoring, reflecting the government’s commitment to fostering local enterprise growth.

Evaluation Process

The evaluation process consists of the following stages:

1. Technical Evaluation: Assessment of the bidder's capabilities, experience, and adherence to technical specifications.
2. Financial Evaluation: Review of price proposals alongside evaluated technical attributes.
3. Awarding contracts based on the best overall value for the Department of Military Affairs.

Delivery Locations

The manpower services will be required at various locations designated by the Department of Military Affairs. Specific sites will be outlined in the contract documentation post-award.

Contact Information

For any inquiries related to this tender, participants may reach out to the contact listed on the issuing authority’s official portal, ensuring clear and timely communications regarding the tender process.