Tender Title: Behind the Ear Hearing Aid (Digital)
Reference Number: GEM/2025/B/6101868
Issuing Authority
The Department of Military Affairs, operating under the Ministry of Defence, is the issuing authority for this tender.
Scope of Work and Objectives
The tender focuses on acquiring Behind the Ear Hearing Aids (Digital) that meet the specific hearing assistance needs of military personnel. The primary objective is to provide high-quality hearing aids that enhance the auditory experience and improve the quality of life for users. The total quantity required for this tender is 15 units.
Eligibility Criteria
To be eligible to participate in this tender, bidders must satisfy certain prerequisites, including being a registered entity with necessary certifications. Bidder firms must demonstrate prior experience in supplying similar items and must comply with any applicable government regulations regarding medical devices.
Technical Requirements
Bid candidates must ensure that the Behind the Ear Hearing Aids adhere to the highest technical standards applicable in the industry. Importantly, the devices must feature customizable options to cater to diverse hearing needs. The specifications should include:
- Advanced digital sound processing capabilities
- Noise reduction features
- Comfort and lightweight design
- Battery longevity
- Compliance with relevant health and safety regulations
Financial Requirements
Bidders must provide detailed financial documentation which includes pricing structures, payment schedules, and any applicable warranties. Additionally, a Performance Security may be required, which acts as a guarantee for the execution of the contract as per the agreed terms.
Document Submission Details
Interested parties are required to submit their proposals along with all necessary technical and financial documents electronically through the designated government e-procurement platform. The tender submission must include a declaration of compliance with eligibility and technical requirements.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. This initiative intends to promote local industry and innovation in the realm of medical devices, making it easier for smaller firms to contribute to governmental procurement.
Evaluation Process
The evaluation of bids will be conducted based on the following criteria:
- Compliance with technical specifications
- Price evaluation considering the functionality and features offered
- Responsiveness to each component of the tender submission
- Overall financial viability
In the event of a tie in evaluation scores, preferences may be assigned to MSEs and other eligible entities.
Delivery Locations
The successful bidder will be responsible for delivering the hearing aids to designated locations as specified in the tender documents. Locations will typically include military facilities that are equipped to receive and store medical equipment.
Contact Information
For further details regarding this tender, prospective bidders may contact the dedicated procurement office within the Department of Military Affairs. Specific contact details can typically be found on the official tender notice.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing the necessary certifications, and demonstrating a proven track record in supplying similar medical devices. Bidders should also be compliant with government regulations and must meet the required technical and financial conditions to qualify for participation in the tender.
Bidders must present various required certificates along with their technical submissions. These may include certifications attesting to the quality and safety standards of the hearing aids, registration with the appropriate industry-regulating bodies, and proof of previous experience in supplying similar items. Ensuring possession of these required certificates is crucial for compliance.
The registration process involves creating an account on the designated government e-procurement platform. Once registered, bidders can access the tender documents, submit proposals and provide required documentation. It is imperative for bidders to follow all outlined procedures to ensure their submissions are considered valid and complete.
The tender specifies that all documents must be submitted electronically via the procurement platform, and accepted formats typically include PDF for technical and financial proposals. It is advisable to thoroughly review the tender requirements to ensure that all documents adhere to the specified accepted document formats to avoid rejection.
The payment terms stipulated in the tender typically outline conditions for advance payments, milestone payments, and final payment upon successful delivery and acceptance of the hearing aids. Bidders are encouraged to review these terms carefully and ensure their pricing aligns with the outlined expectations in the tender documentation.
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