Department of Military Affairs Tender by Indian Navy (GEM/2025/B/6142296)
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi

Tender Timeline
Tender Title: Cleaning, Sanitation and Disinfection Service - Outcome Based
Tender Reference Number: GEM/2025/B/6142296
Issuing Authority/Department:
Ministry of Defence, Department of Military Affairs
Scope of Work and Objectives
The principal objective of this tender is to secure Cleaning, Sanitation and Disinfection Services across various locations including offices, commercial establishments, institutions, and residential areas. The services are outcome-based, focusing on maintaining a hygienic and sanitized environment in accordance with prescribed standards. This will encompass specialized cleaning operations as well as vegetation cutting and outdoor maintenance where necessary.
Eligibility Criteria
To qualify for participation in this tender, bidders must demonstrate:
- Registration as a legal entity compliant with local procurement regulations.
- Adequate capability and experience in delivering cleaning and sanitation services to institutional clients.
- Compliance with all relevant health and safety standards related to cleaning operations.
Companies that can exhibit these qualifications will have the opportunity to contribute to the sanitation efforts expected by the Ministry of Defence.
Technical Requirements
Proposals must meet the following technical specifications:
- Detailed methodology for service delivery.
- Resources available, including manpower and cleaning equipment.
- Proven past performance or case studies demonstrating expertise in similar projects.
- A robust quality control plan ensuring high standards of cleaning and sanitation.
- A commitment to adhere to local labor laws and environmental practices.
Financial Requirements
Bidders will need to provide detailed financial documents that include:
- A competitive pricing structure.
- Last three years’ financial statements demonstrating financial stability.
- Information related to insurance and liabilities relevant to cleaning services.
Document Submission Details
Interested participants are required to submit their bids electronically, ensuring that all documents are uploaded in accepted formats. Bid submissions must include:
- Completed bid forms.
- Proof of eligibility and technical capability.
- Financial proposals, clearly itemized and justified.
Special Provisions
This tender promotes inclusivity with specific provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. It aims to encourage their participation by easing some compliance burdens and providing opportunities to support local economies.
Evaluation Process
The evaluation will be performed based on established criteria considering:
- Compliance with technical specifications.
- Financial viability.
- Previous performance metrics.
- Proposed pricing versus perceived value.
Bids will be thoroughly assessed to ensure the best outcomes for hygiene and sanitation needs.
Delivery Locations
The services will be operational at various designated sites as mandated by the Ministry of Defence across the regions specified in the tender documentation.
Contact Information
For inquiries related to this tender, participants should refer to the contact details provided in the official documentation. Please ensure communication is maintained through the official channels.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, compliance with local procurement laws, and demonstrable experience in cleaning services for institutional or commercial clients. Bidders must also ensure adherence to health and safety regulations pertinent to this field of work.
Applicants must provide necessary certificates proving compliance with health and environmental standards in cleaning services. This includes business registration certificates and any industry-specific certifications relevant to sanitation.
Documents must be submitted in commonly accepted digital formats such as PDF and DOCX. It is essential to ensure all files are clearly labeled and comply with the submission guidelines outlined in the tender documentation.
Bidders must be prepared to submit a performance security amounting to a stipulated percentage of the contract value upon award. This ensures commitment towards the delivery of services as per contract terms.
Yes, the tender includes provisions that support Micro, Small, and Medium Enterprises (MSEs), allowing them a more accessible bidding process and opportunities to engage in government procurement frameworks, thus fostering local enterprise growth.
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