NA Tender by Employees Provident Fund Organisation (epfo) (GEM/2025/B/6172595)
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Secu

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Tender Title:
Security Manpower Service (Version 2.0) - Unarmed Security Guard
Reference Number: GEM/2025/B/6172595
Issuing Authority/Department:
The tender has been issued by the Ministry of Labour and Employment.
Scope of Work and Objectives:
The purpose of this tender is to secure the services of qualified unarmed security personnel for various environments, including office, commercial, institutional, and residential establishments. The contractor is expected to provide trained personnel who can ensure the safety and security of the specified locations. The scope includes managing access control, monitoring, and surveillance while maintaining a professional code of conduct at all times.
Eligibility Criteria:
To participate in this tender, bidders must meet certain eligibility criteria. These include being a legally registered entity with the capability to deliver the required manpower services as specified. Previous experience in providing security services in a similar context will be advantageous.
Technical Requirements:
Bidders must demonstrate compliance with all technical specifications associated with the provision of unarmed security guards. This includes providing proof of training and certification of personnel, adherence to safety protocols, and the ability to fulfill specific functional requirements outlined in the tender documents.
Financial Requirements:
Bidders must ensure that their financial proposals are comprehensive and cover the entirety of the services offered. Details regarding required bids including payment terms should be transparent and may include an Earnest Money Deposit (EMD) as a guarantee of goodwill and commitment to the tender.
Document Submission Details:
Interested bidders are required to submit all necessary documentation in accordance with the tender guidelines. The submission must include technical and financial proposals, as well as any other relevant certifications. It is advisable to review the complete checklist provided in the tender documentation to ensure compliance.
Special Provisions:
The tender will include special provisions aimed at promoting Micro, Small, and Medium Enterprises (MSEs) and startups, if applicable. This is intended to encourage participation from smaller businesses and cultivate competitive bidding.
Evaluation Process:
The evaluation of submitted bids will follow a structured process. Bids will be assessed based on technical qualifications, financial viability, and experience in the security domain. The bidder's ability to demonstrate compliance with quality standards and safety regulations will also be a critical factor in the evaluation process.
Delivery Locations:
The successful bidder will deploy security personnel in specified locations as defined in the tender documentation. These locations will encompass a variety of settings across different sectors.
Contact Information:
For further inquiries related to the tender, interested parties can refer to the Ministry of Labour and Employment. Specific contact details will generally be provided within the official documentation to ensure proper communication channels.
Additional Information:
The tender emphasizes the need for high-quality services tailored to client specifications, with adherence to regulatory frameworks governing security services in the region. This tender also underscores a commitment to compliance with local laws and policies, ensuring ethical procurement processes.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing security services. Bidders must possess relevant licenses and have experience in offering unarmed security services in various sectors, such as commercial, institutional, or residential environments.
Bidders must present their technical and financial proposals, along with required certificates such as training certifications for personnel, a valid business registration, and any other relevant documentation that showcases their compliance and capability to service the requirements outlined in the tender.
Compliance with technical specifications can be achieved by aligning service proposals with the requirements mentioned in the tender documentation. This involves ensuring personnel are trained adequately, implementing safety protocols, and being prepared for any required testing criteria to demonstrate service effectiveness.
The payment terms typically encompass milestones based on progress and service delivery, as well as details regarding the Earnest Money Deposit (EMD). Bidders are advised to review these aspects thoroughly in the tender documentation to understand the financial implications of their bid.
Yes, the tender includes provisions aimed at benefiting Micro, Small, and Medium Enterprises (MSEs) and startups. These special provisions encourage participation from smaller enterprises, allowing for a wider range of competitive bids while promoting local business involvement in government contracts.
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