Department of Military Affairs Tender by Indian Army (2931c69cf)
Repairing of Desktop Computer intel core i5,Repairing of 43 TFT SVGA Digital Monitor,Repairing of D
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Tender Title: Repair and Maintenance Services for Computer Equipment
Reference Number: 2931c69cf
Issuing Authority: Department of Military Affairs, Ministry of Defence
The Department of Military Affairs is inviting bids for comprehensive repairing services of essential computer and multimedia equipment, including but not limited to Desktop Computers and TFT Digital Monitors. This tender focuses on ensuring that critical technology used within military operations remains operational and efficient.
Scope of Work and Objectives
The primary objective of this tender is to procure reliable repairing services for a range of equipment:
- Repairing of Desktop Computer Intel Core i5
- Repairing of 43" TFT SVGA Digital Monitor
- Repairing of DLP Multimedia Projector LG
- Repairing and servicing of various other devices are also included under this proposal.
The successful bidder will be responsible for diagnosing issues, repairing components, and ensuring that equipment meets quality and performance standards. Timeliness and quality of service delivery are crucial, and the selected contractor must adhere to maintenance schedules that do not impede operational readiness.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility requirements:
- Be a registered entity with valid licenses to operate in the relevant field.
- Demonstrate previous experience in providing repair services for similar equipment.
- Possess technical expertise and qualified personnel to execute the tasks outlined.
- Fulfill any additional criteria as specified by the Department of Military Affairs.
Technical Requirements
The technical proposal must include:
- Comprehensive details of the repair methods and techniques intended to be employed.
- Documentation verifying the qualifications of staff involved in the repairs.
- Evidence of successful past projects similar in nature and scope.
Financial Requirements
Bidders must provide a detailed financial bid that includes:
- Cost estimates based on the scope of work.
- Payment terms and conditions as per the requirements of the Ministry of Defence.
- Any applicable taxes or additional fees.
Document Submission Details
All necessary documentation including technical proposals, financial bids, and proofs of eligibility must be submitted electronically via the specified government procurement platform (GEM). All documents must be in PDF or Word format to ensure compatibility.
Special Provisions
The Ministry of Defence encourages participation from Micro, Small, and Medium Enterprises (MSEs) and provides benefits for startups. This includes:
- Relaxed eligibility criteria.
- Financial assistance in terms of lower earnest money deposit.
- Opportunities for capacity building and support in the procurement process.
Evaluation Process
Bids will be evaluated based on predefined criteria focused on technical competence, financial feasibility, and compliance with all tender specifications. The evaluation committee will review submissions and may conduct interviews or discussions with qualified bidders to clarify submitted documents.
Delivery Locations
The services provided will primarily be required at specified military installations as directed during the contract phase.
Contact Information
For queries related to the tender proposal and submission processes, participants may refer to the official contact point within the Department of Military Affairs. It is recommended that interested parties ensure they reach out via the designated communication platform on the procurement portal.
Tender BOQ Items
5 ItemsGeneral Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having prior experience in similar repair services, possessing qualified personnel, and fulfilling any additional criteria set by the Department of Military Affairs. Companies must also provide relevant documentation that demonstrates compliance with these requirements to qualify for bidding.
Bidders must include relevant certificates demonstrating legal registration, tax compliance, and any technical certifications pertinent to the repair services. These documents must be up-to-date and verified before submission. It is crucial to ensure that all certificates align with the specific requirements of the Department of Military Affairs to avoid disqualification.
The registration process involves creating an account on the Government e-Marketplace (GEM) portal. After successful registration, bidders can access tender documents, submit their proposals, and manage their submissions. It is essential to thoroughly review the registration requirements and ensure that all details are accurately completed to facilitate a smooth bidding experience.
Successful bidders will be required to provide a performance security deposit as per the conditions outlined in the tender documents. This security ensures compliance with the contract terms and protects the buyer against any performance-related failures. The amount will typically be a percentage of the total bid value and must be submitted before contract finalization.
Yes, MSEs are provided with specific advantages in this tender process. These benefits may include lower eligibility criteria, reduced earnest money deposits, and increased support during the bidding and execution phases. Furthermore, adherence to ‘Make in India’ policies is encouraged to promote local sourcing and procurement, which empowers small businesses in the sector.
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