Tender Title: Servicing of Air Conditioner
Reference Number: GEM/2025/B/6096438
Issuing Authority/Department: This tender is issued by the Department of Military Affairs, under the Ministry of Defence. The authority seeks qualified bidders to engage in the servicing of air conditioning units, highlighting the need for enhanced working conditions and operational efficiency.
Scope of Work and Objectives
The primary objective of this tender is to solicit bids for the servicing of air conditioners across various locations managed by the Department of Military Affairs. Contractors are required to provide servicing for a total of 53 air conditioning units, ensuring optimal performance and compliance with established technical standards.
Eligibility Criteria
Interested tenders must adhere to strict eligibility criteria that include being a registered entity with the necessary operational licenses, demonstrating prior experience in similar projects, and having qualified personnel capable of meeting technical requirements. Bidders are encouraged to provide documentation that proves their ability to execute this project.
Technical Requirements
Bidders must satisfy technical requirements that include adherence to industry quality standards, utilization of approved service protocols, and capability to perform regular maintenance checks, repairs, and emergency servicing as required. Proposals should outline the methodologies that will be used in maintaining the air conditioning units, detailing the technical specifications of the services offered.
Financial Requirements
Potential bidders are expected to disclose comprehensive financial information. This should encompass transparent pricing and service costs, provision for an Earnest Money Deposit (EMD), and potential performance security, ensuring the capacity to deliver the services without financial risk to the department.
Document Submission Details
Bid submissions must include all necessary documentation. Providers should submit detailed technical and financial proposals in the required formats, ensuring all submissions comply with the defined guidelines. The documents must be submitted through the designated portal, adhering to the established deadlines.
Special Provisions
There are specific special provisions included for Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions aim to encourage participation from small enterprises and support their growth in public procurement processes.
Evaluation Process
The evaluation of bids will consider multiple criteria, including financial viability, technical expertise, and previous service engagements. Proposals will be assessed to ensure compliance with all requirements, thereby ensuring the selection of the most capable and cost-effective service provider.
Delivery Locations
Services are expected to be delivered at various locations specified by the Department of Military Affairs. Bidders should have the capacity to mobilize resources quickly to meet servicing needs at these designated sites.
Contact Information
For more inquiries related to this tender, interested participants are encouraged to keep themselves updated via the official communication channels provided by the Department of Military Affairs and the Ministry of Defence.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with appropriate licenses and demonstrating prior experience in air conditioning maintenance. Additionally, bidders must have qualified personnel and provide documentation proving their operational capabilities. Entities must also comply with the registration process stipulated by the Department of Military Affairs.
Bidders are required to present necessary certificates that authenticate their legitimacy and capability to undertake the work. This typically includes service provider licenses, quality certifications, and any technical qualifications that showcase their adherence to industry standards.
The Earnest Money Deposit (EMD) serves as a security measure for the tendering process. Bidders usually need to submit EMD alongside their proposal to confirm their seriousness and financial commitment to the project. The specific amount and conditions under which it is refunded will be detailed in the tender documentation.
The submission methods outlined include electronic submission through the specified portal, keeping in line with the required formats for both technical and financial proposals. Bidders must follow the guidelines for document formats and ensure timely submission to meet evaluation timelines.
This tender includes special provisions for MSEs designed to enhance their participation in public procurement. These might include relaxed eligibility criteria, assistance with the bidding process, and provisions aimed at fostering a supportive environment for startups to engage in government contracts. MSEs must ensure compliance with ‘Make in India’ policies and other local procurement rules.
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